Product Sales Assistant Manager

Date:  Sep 16, 2023

Kirkwood, CA, US

Company:  Kirkwood Mountain Resort
Shift Type:  Winter Seasonal 2023/2024


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits


  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:


  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary

Service is the foundation of everything we stand for at Vail Resorts and our Product Sales team is no exception to creating this experience of a lifetime. Responsible for managing product and service sales operations, Product Sales Assistant Managers are devoted leaders committed to staff development and guest experience.


Job Specifications

  • Outlet: Kirkwood
  • Expected Pay Range: $25.00 - $28.94 / hour
  • Shift & Schedule Availability: Full-Time Available
  • Skill Level: Advanced


Job Responsibilities

  • Manage daily operations of product sales including collaboration with other departments; provide front line support as necessary
  • Maintain knowledge of and adhere to all applicable laws, regulations, and company policies
  • Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary
  • Assist with hiring, support, training, and scheduling of product sales team members
  • Receive and assess guest questions, comments and complaints providing timely resolutions
  • Monitor and maintain sales facilities, equipment, inventory, payroll, and budgets
  • Participate in leadership forums providing feedback and input on product sales operations, training, and continuous improvement opportunities
  • Other duties as assigned


Job Requirements

  • High School Diploma or GED Equivalent required; some college preferred
  • 3-5 years of supervisory experience in a related field preferred
  • Strong computer skills including Microsoft applications
  • Must be able to communicate fluently in English
  • Ability to sit or stand for extended periods of time
  • Flexibility to work both inside and outside with exposure to the elements
  • Ability to work a flexible schedule including nights, holidays, and weekends


The expected pay range is $25.00 - $28.94. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  497290
Reference Date: 08/17/2023 
Job Code Function: Product Sales/Scanning 

Nearest Major Market: California