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Assistant General Manager, F&B, Kirkwood

Date:  Mar 31, 2021

Kirkwood, CA, US

Company:  Kirkwood Mountain Resort
Shift Type:  Year Round (10-month)

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Job Summary:  

Join our Food and Beverage team as an Assistant General Manager, responsible for general oversight of the location, reporting to the location General Manager. This position will ensure all F&B standards are upheld while providing an extraordinary dining experience on a daily basis for the Kirkwood resort guest. The position is responsible for the day to day operations and management of the restaurant. Note that due to recent operations changes we may not open this location next winter. The position may shift to a different location within Kirkwood F&B for the 21-22 winter season.


Location Description: The Kirkwood Inn is a historical landmark located just outside of the Kirkwood Resort Valley on scenic CA Highway 88. Rich in character and history, this 50 seat casual sit down is open 10 months out of the year, offering après and dinner during the ski season and lunch and dinner during the summer. The Kirkwood Inn menu features mountain-smokehouse fare and has a dedicated local following due to its iconic location and historic presence.


Specific job duties are, but not restricted to:

  • Ensure a high quality guest service experience by maintaining a high standard for overall appearance and cleanliness
  • Open and close assigned location including accurate cash handling procedures and completion of necessary daily financial paperwork
  • Follow all environmental health guidelines, ServSafe best practices and Vail Resorts safety standards
  • Maintain adequate inventory levels of all products according to business levels through accurate ordering
  • Participate in monthly inventory counts
  • Operate facilities at proper staffing levels to budget based on changing guest volume
  • Ensure facilities and employees have necessary tools and equipment to effectively do their jobs
  • Budgeting, Finance, and Inventory Control
  • Pro-actively manage location’s financial performance by monitoring financial reporting, participating in annual budget review process and monthly financial reviews
  • Perform billing and payroll, in a timely and accurate manner, including calculation of gratuity distribution
  • Routinely check product sales mix and work with the culinary team to create unique offerings within our budgeted COS targets
  • Consistently complete operational audits to ensure location is operating to standards
  • Leadership and Training
  • Ensure all company standards are being met and assure adequate staffing and supervision
  • Schedule and discipline of all food and beverage staff
  • Hold daily huddles, and weekly staff meetings and training to uphold company and resort standards
  • Monitor staff performance through coaching, counseling, and progressive discipline
  • Form cohesive team encompassing all staff members
  • Hold staff accountable to Company standards including TIPS alcohol procedures, CA food handler’s certifications and all internal training requirements
  • Communication
  • Maintain consistent and meaningful communication with staff through meetings, emails and 1-on-1 conversations
  • Collaborate and communicate with various internal departments and committees as deemed appropriate by manager and supervisor
  • Verbally communicate, in a calm, positive demeanor, during the course of all functions with all location and resort employees
    Job Requirements
  • 3 years previous food and beverage management experience
  • ServSafe Certification (or ability to obtain within first 30 days of hire)
  • TIPS certification and Food Handler certification (or ability to obtain within 30 days of hire)
  • Intermediate computer skills: Microsoft Office Suite, POS software, ordering software, Time & Labor software
  • Participative, lead by example management style with hands-on work ethic
  • Excellent communication and guest service skills
  • Ability to attend work in winter weather environment
  • As Vail Resorts employees, we hold ourselves accountable for living these foundational values every day in everything we do:
    SERVE OTHERS: Own it, personalize it and elevate it.
    DO RIGHT: Act with integrity – always do the right thing, knowing it leads to the right outcome.
    DRIVE VALUE: Grow profit through smart and innovative business practices.
    DO GOOD: Preserve our natural environments and contribute to the success of our local communities.
    BE SAFE: Be committed to the safety and wellness of our employees and guests.
    HAVE FUN: Fun is our product – create fun, enjoy your work and share the contagious spirit.


Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com

No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!  

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 298149

Nearest Major Market: California