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Lift Operator - Winter Seasonal

Date:  Sep 14, 2021
Location: 

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Winter Seasonal 2021/2022

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Job Summary:
You are the copilot and concierge responsible for the safe operation a multi-million-dollar machine.  You are responsible for the safe, friendly and efficient travel of our guests and fellow teammates as they navigate premier mountain terrain.  Make our guests feel welcome by joining our team as a Lift Operator!  Vail Resorts is looking for hardworking team players who enjoy the outdoors and are interested in the perks that working at a ski resort brings.
 
Job Responsibilities Include, but are not Limited to:

  • Monitor  passengers in the safe loading and unloading of the ski lift.
  • Provide instruction and superior customer service by interacting and talking to lift passengers.
  • Slow or stop the lift as necessary to ensure the safety and comfort of passengers loading or unloading the lift.
  • Operate lift to ensure that optimal chair capacity is achieved as determined by Lift Operations guidelines and performance reporting.
  • Safely monitor the operation of the lift continually, including lift operations management console, and notify the appropriate personnel of any problems or unusual conditions. Proactively notify maintenance/dispatch of repair or maintenance needs.
  • Work closely with Lift Maintenance department to learn proper operation of lift equipment.
  • Implement emergency procedures as required, including contacting Ski Patrol.
  • Maintain a safe work area.
  • Maintain load and unload ramps and areas around all lift stations by shoveling and/or raking snow.
  • Adhere to all lift optimization standards for ramp heights, load/unload, maze design.
  • Perform snow work, i.e., shoveling, raking, sweeping chairs.  Ensure all chairs are clear of snow, ice, and/or grease before loading passengers.
  • Be familiar with all policies, procedures and rules regarding operating and riding a ski lift and ensure that these are followed by other staff and guests.
  • Ensure lift is ready for operations prior to set up of maze.   Set-up/disassemble lift maze daily according to maze standards. 
  • Actively and efficiently perform maze control where maze coordinator is not available.
  • Adhere to operating procedures, i.e., opening procedures, downloading procedures, last chair protocol, etc.  Perform daily pre-operation inspections and post-operation shutdown procedures.
  • Aid in the evacuation of a disabled lift if needed.
  • Follow and perform all company and departmental policies and procedures i.e., punctuality, attendance, dress, and grooming standards, etc.
  • Ensure recycled materials are disposed of properly. Maintain cleanliness of lift shacks and work area; remove trash when necessary.
  • Help to preserve our natural environment.
  • Answer guest questions by becoming familiar with the resort layout, products, and services, or by asking someone who can answer the guest’s questions.
  • Help guests and fellow teammates enjoy their time on the mountain - remember that fun is our product- create fun, enjoy your work and share the contagious spirit.

 

Job Qualifications:

  • No experience necessary, we train all lift operators (even returnees).
  • Must be able to make quick decisions regarding safety. 
  • Must be physically capable of assisting guests while loading lifts, monitoring the unloading of lifts, shoveling snow, grooming load/unload ramps, making quick decisions, and assisting with lift maintenance if needed.
  • Must have stamina to stand outside in alpine environment for long periods of time.
  • May lift up to 40 lbs., assistance is available for heavy lifting.
  • Must be able to multi-task and anticipate issues.  Use of considerable judgement to determine actions to be taken.
  • Must be outgoing, and able to create a controlled and organized environment.
  • Must be able to work weekends and holidays as needed.
  • Must be able to handle high guest volumes in a professional manner.
  • Must be willing to perform alternate functions from time to time, both within and outside of  assigned area, particularly during peak periods such as holiday weekends.

 

Preferred Experience and Skills:

  • Prior experience, and some mechanical ability, are preferred, though not required.
  • Skiing or snowboarding experience preferred, though not required.


 

 

The budgeted range starts at $15.00. Actual pay will be adjusted based on experience.

The perks and benefits include

  • Free ski passes for employees 
  • 401(k) retirement plan  
  • Accrued Sick Time 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles 
  • Discounted bike haul & golf 
  • Excellent training & professional development 

Seasonal Full Time roles are eligible for the above, plus…

  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)  
  • Free ski passes for dependents

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 340307


Nearest Major Market: Denver