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Guest Service Driver

Date:  Jan 15, 2023

Vail, CO, US

Company:  Epic Mountain Express
Shift Type:  Year Round


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 




Job Specifications:  

  • Housing: Currently Available  
  • Outlet: Colorado Mountain Express Vail / Beaver Creek 
  • Starting Wage:  $20 / hour
  • Shift & Schedule Availability:  Full Time


For over 35 years, Epic Mountain Express, formerly Colorado Mountain Express, has set the standard in ground transportation, offering a variety of services and flexible options for guests traveling to Colorado’s resort areas. 


As a Mountain Concierge/ Shuttle Driver, you’ll safely meet and interact with people from around the world and work in a beautiful place. Your “office” view includes snowy mountain peaks, right through your windshield!  


We offer a variety of schedules, amazing views and access to Colorado's best outdoor activities.  As part of the Vail Resorts family, we offer great benefits and perks, with a fun, local team environment. As an Epic Mountain Express Shuttle Driver, you become part of guests’ vacation and create an Experience of a Lifetime by focusing on safety and industry-leading guest service. Epic Mountain Express does not require a CDL in order to operate its vehicles.


Your Day:

  • Follow regularly scheduled routes and respond to requests from dispatch or management for unscheduled pickups or drop-offs
  • Provide excellent customer service, loading and unloading guests’ luggage
  • Take care of your shuttle with pre-trip and post-trip vehicle inspections, fueling and cleaning the vehicle at the end of your shift
  • Accurately record and submit all required information
  • Other duties as assigned


Looking for training? We’ve got you covered. Epic Mountain Express/ CME’s drivers are some of the best drivers on the road, and they are set up for success by providing 60 hours of on the road and classroom training.


Excellent earning potential includes:

  • $17.50/hour base wage plus cash and credit card tips
  • $20/hour minimum earnings, plus opportunities to earn much more for great service
  • Eligible for overtime pay


Job Requirements:

  • Have a Motor Vehicle Record (or list of traffic offenses) that meets company safety standards
  • Have a Satisfactory background check
  • Be able to read, write, speak and comprehend the English language
  • Be able to read, understand and comprehend all Company and regulatory agency forms
  • Pass a U.S. Department of Transportation physical examination.
  • Be able to lift up to 60 lbs.
  • Get a CO driver license within 30 days of employment (unless CDL)
  • Pre-Employment Drug Screen: (required by Federal Motor Carrier Safety Administration)
  • Must be 21 or older by the position start date




The budgeted range starts at $20.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 473727

Nearest Major Market: Denver