Assistant Store Manager - Telluride Sports Main St. - Year Round

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Date: Sep 16, 2017

Location: Telluride, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Assistant Store Manager: Level III Full-Time, Year Around

Vail Resorts Retail

Telluride, CO

 

Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees.  An opportunity to work for Vail Resorts Retail is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.

 

Assistant Store Managers are responsible to assist in managing the sales, rentals, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience. A Level III store is defined as having high complexity with a revenue volume of $1.5M to $5M or any complexity with a revenue volume of $5M or higher.

 Responsibilities include (but are not limited to):

  • Direct the daily work within the store when manager on-duty – determining sales techniques, dividing work, scheduling, monitoring and implementing compliance measures and loss prevention techniques, maintaining merchandising and cleanliness standards
  • Meet operational expectations by administering company policies and implementing and maintaining high retail standards as set forth by the Store and Regional Manager
  • Participate in hiring and on boarding of new employees– interviewing, selecting, training, setting rates of pay
  • Engage in performance management of store personnel – handling employee complaints, disciplining employees, appraising employee productivity, monitoring employee sales performance
  • Engage in performance management of store personnel – evaluating employee performance, delivering timely feedback and administering performance evaluations
  • Provide training resources for employees in POS, product knowledge, guest service, and sales
  • Ensure the store associates follow company sales and selling standards and provide good customer service
  • Enforce company cash handling and other Loss Prevention policies and procedures
  • Contribute to the planning and control activities for the store’s annual operating budget
  • Monitor daily payroll budgets
  • Manage inventory control and meet or exceed inventory goals
  • Create, manage and monitor store work schedules
  • Generate sales, demonstrate and maintain a professional standard of guest service
  • Provide guidance and assist with customer inquiries and complaints
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Maintain all company paperwork according to policies and standards

 

Qualifications

  • Education:  HS Diploma or GED Equivalent
  • 2 years of retail experience required, snow sports retail experience required
  • 1 year of supervisory experience required
  • Comfortable with Microsoft Office products; Word, Excel, Outlook, and PowerPoint
  • English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment
  • Knowledgeable of customer service and sales techniques
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Team-building skills
  • Ability to handle confidential and sensitive information

 

Other Requirements: Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store.

 

Preferred Skills: Familiarity with rental and retail POS systems preferred, progressive supervisory experience with the company preferred, and Spanish fluency.

 

Vail Resorts Retail operates over 200 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear.  We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Minneapolis, Denver’s Front Range and the San Francisco Bay Area.

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

 

Our Telluride Retail team has been providing gear and guidance since 1972, catering to those drawn to America’s Best Ski Resort. Not only does our Telluride Retail team enjoy the amazing benefits of getting to work in Telluride, CO but as part of the larger Vail Resorts family – all of our employees receive access to Telluride & the resorts that Vail Resorts operates in CO. Work with people that take customer service to the next level and cater to gear-heads and fashionistas alike. Grow your career further than you could imagine being part of the Vail Resorts family – starting with Telluride. www.vailresortscareers.com
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 136156


Nearest Major Market: Colorado

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