Retail Supervisor

Date:  May 25, 2023

Aspen, CO, US

Company:  Vail Resorts
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary:

Retail Supervisor assists the management staff in ensuring operations and functions of the store to attain maximum profitability, productivity, and a world-class guest experience.


Job Specifications:

  • Outlet:  Cooper St. - Aspen, CO
  • Expected Pay Range: $20.00 - $24.00 / hour
  • Shift & Schedule Availability:  Full Time


Job Responsibilities:

  • Maintaining and administering operational expectations by following company policies and guidelines
  • Maintain and model tune and cleanliness standards as set forth by the Store and Regional Manager
  • Ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
  • Maintain all company paperwork according to policies and standards
  • Manage inventory control and meet or exceed inventory goals
  • Enforce company cash handling and other Loss Prevention policies and procedures
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Be energetic, motivated and possess the ability to multi-task
  • Communicate ideas or issues with the store manager
  • Travel between stores, specified locations, load and unload daily inventory into company vehicle
  • Account for all merchandise via a delivery log system
  • Operate and maintain standard tools including hand tools, dolly carts, motorized equipment
  • Ensure all necessary tools and supplies are kept in stock and safely locked in authorized location
  • Document and follow all driving and delivery procedures
  • Elevate any safety issues to Management that may occur at a store or designated drop off/pick up locations in a timely manner to ensure that there is neither a loss to the company, or uncontrollable situation with a customer or associate
  • Other duties as assigned


Job Requirements:

  • Must possess an unexpired U.S. driver’s license – required
  • Must be able to pass MVR requirements set forth by Vail Resorts
  • Maintain a working knowledge of products and trends within the industry
  • 1 year of snow sports retail experience preferred
  • 1 year of management experience preferred
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English required
  • Commitment to exceptional customer service
  • Basic computer skills
  • Multi-task, with a strong attention to detail
  • Ability to work a flexible schedule; including nights and weekends
  • Attention to detail
  • Safety Conscious ability to lift skis, snowboards, roll ski racks over snow and ice, carry heavy items up and down stairs
  • Must be able to work with heavy machinery
  • Must be willing to drive 14’ box truck in hazardous, winter conditions, in and out of small alleyways
  • Must be able to operate a truck lift gate and load full ski racks onto and off of truck using lift gate


The expected pay range is $20.00 - $24.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 493748

Nearest Major Market: Colorado