Lift Operations Manager - Hunter Mountain

Date:  Jun 2, 2023

Hunter, NY, US

Company:  Hunter Mountain
Shift Type:  Year Round

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 


Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations are no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Managers are courteous and knowledgeable leaders with a passion for safety and guest experience. 


Job Specifications: 

  • Expected Pay Range: $41,600 - $62,875
  • Shift & Schedule Availability: Full Time / Year Round
  • Skill Level: High 
  • Location: Hunter Mountain


Job Responsibilities:

  • Oversee all Lift Operations including staffing, training, payroll, budget management, safety audits, and documentation 

  • Ensure completion of daily safety checks, reporting and documentation, assisting with emergency situations and evacuations as necessary  

  • Review lift team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary 

  • Maintain knowledge of and enforce all applicable laws, regulations, and company policies 

  • Audit inspection and maintenance all equipment, tools, and facilities 

  • Participate in leadership forums providing feedback and input on operations, training, and continuous improvement opportunities 

  • Assist with guest questions, comments and complaints ensuring timely resolutions 

  • Other duties as assigned  


Job Requirements:

  • High School Diploma or GED Equivalent required; Bachelors Degree in related field preferred 

  • Valid driver’s license required 

  • 3-5 years supervisory experience in a related field preferred 

  • Strong computer skills including Microsoft applications  

  • Flexibility to work both inside and outside with exposure to the elements 

  • Must be able to communicate fluently in English 


The expected pay range is $41,600 - $62,875. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 493807