Ski and Ride School Supervisor

Date:  Sep 16, 2023

South Lake Tahoe, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Winter Seasonal 2023/2024


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits


  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:


  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary 

The Ski & Ride School Supervisor is responsible for the day to day operations at their base location. They will work together with both guests and employees at all levels of the organization to create a safe, fun experience with the goal of creating lifelong Heavenly Ski and Ride School guests.


Job Specifications:

  • Location: Heavenly We are hiring 2 supervisors this winter, one Children Supervisor and one Adult Supervisor!
  • Housing: May Be Available
  • Shift & Schedule Availability: Winter Seasonal / Full Time
  • The budgeted range starts at $27.00.  Actual pay will be adjusted based on experience.


Job Responsibilities  

  • Work with the Ski and Ride School Leadership and other departments to support and achieve quality targets for the overall success of the Ski & Ride School and Heavenly as whole.
  • Adhere to and model the Company's mission, vision and values.
  • Schedule coaches and assign lessons.
  • Ensure timely and accurate payment of coaches.
  • Communicate, educate and apply the Ski & Ride School Safety Business Plan (morning safety meetings, guest incidents, employee incidents etc.).
  • Ensure all guests are satisfied and any issues are resolved promptly.
  • Develop Ski and Ride School team through observation of lessons, employee recognition and team building events.
  • Monitor the quality of the guest experience on a daily basis and provide constructive feedback to coaches to help them improve their performance.
  • Other duties as assigned  


Job Requirements  

  • ​​​​High School Diploma.
  • Ability to read/write and communicate in English.
  • A minimum of 3 years’ experience working for a Ski and Ride School in a teaching capacity.
  • A minimum of PSIA/AASI level 1 certification.
  • Proficiency with MS Office and use of computers.
  • Exceptional guest service skills.
  • Exceptional organizational skills.


Preferred skills:

  • Previous supervisory experience.
  • Proficiency with RPOS.
  • The ability to communicate in Spanish.
  • PSIA/AASI level 2 or 3 certification.


The expected pay range is $27.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  497288
Reference Date: 08/17/2023 
Job Code Function: Ski/Snow School 

Nearest Major Market: Sacramento