Retail Supervisor - Housing Available

Date:  Jun 4, 2023

South Lake Tahoe, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Summer Seasonal 2023


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary:  

The Retail Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels. 


Job Specifications:  

  • Housing: Available

  • Outlet: The North Face

  • Expected Pay Range $20.00 - $22.76 / hour

  • Shift & Schedule Availability:  Full Time

  • Skill Level:  Advanced 


Job Responsibilities:

  • Generate sales, and demonstrate and maintain a professional standard of guest service 

  • Responsible for opening and closing store 

  • Evaluate sales trends and create methods for sales growth 

  • Manage retail and rental inventory control and meet or exceed inventory goals 

  • Enforce company cash handling policies and procedures, and other loss prevention policies 

  • Manage sales floor team and rental process 

  • Act as a mentor who can train and lead a sales team with effective communication 

  • Provide great customer service to all guests 

  • Ensure pricing is accurate and current including any and all promotions 

  • Stocks shelves, counters, or tables with merchandise 

  • Other duties as assigned  


Job Requirements:  

  • Previous retail sales experience - required 

  • Previous snow sport industry experience - preferred 

  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required 

  • Ability to maintain a working knowledge of products and trends within the industry  

  • Commitment to exceptional customer service 

  • Basic computer skills 

  • Ability to work a flexible schedule; including nights, holidays and weekends - required 

The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 492949

Nearest Major Market: Sacramento