South Lake Tahoe, CA, US
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
Full Time roles are eligible for the above, plus:
Job Summary
Manages overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance.
Job Specifications
Shift type: Full & Part Time, Weekends and Holidays
Skill Level: Experienced
Job Responsibilities
As the Retail/Rental Manager of the Rental department, this job oversees the operations of a high volume, seasonal rental operation, ski and snowboard repair/tuning center and servicing the entire resort. The retail/rental manager’s responsibility includes:
Overseeing all aspects of all retail/rental operations.
Manages through uncertainty and change positively
Manages a team of up to 50 frontline staff and leadership team of 5-6
Provides an important piece of our guests’ experience of a lifetime while in our resort by maintaining a strong culture of guest service
Day to day task will often include:
Providing consistent and direct feedback, coaching and guidance to team members
Driving professional development in yourself as well as others
Designing, executing and tracking training plan for associates starting with their first day
Ensuring department and staff have all necessary supplies
Meeting with other departments and committees to ensure department is aligned with initiatives
Creating operational plans for special events, groups, and holidays
Identifying sales opportunities and create plans accordingly
Administrative duties
Managing retail inventory, rental inventory, and supplies with cost management in mind
Hiring staff and processing payroll through a digital platform
Job Requirements:
Minimum 2 years leadership experience - required
2 years in retail/rental experience - preferred
2 years resort experience in a management role
Knowledge and passion for snowsports
Bachelor’s Degree - preferred
The expected pay range is $22.00 - $23.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 495678
Reference Date: 07/07/2023
Job Code Function: Rental Operations
Nearest Major Market: Sacramento
