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Housekeeping Team Lead - Lakeland Village - Year Round

Date:  Apr 28, 2021

South Lake Tahoe, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Responsibilities include (but are not limited to):

  • Training and supervision of all housekeeping staff.
  • Ensure proper scheduling of all shifts for proper coverage according to occupancy.
  • Assists in interviewing all prospective employees, to ensure proper staffing levels are met.
  • Discipline, reward and develop employees as necessary.
  • Help ensure all company and department policies are followed by all staff.
  • Ensure proper supplies and maintain proper levels of supplies for staff use.
  • Maintain high morale, sense of professionalism in all staff.
  • Ensure proper motivation of all employees.
  • Daily inspection of rooms and common areas  to ensure proper cleanliness and maintenance of these areas to meet or exceed company brand standards.
  • Ensure all payroll corrections are complete in the Peoplesoft system.
  • Other duties assigned by Executive Housekeeper and General Manager.



  • Basic computer skills (Word, Excel) -
  • Payroll and Inventory experience - helpful
  • 3+ years Housekeeping or hotel operations experience - required
  • 3+ years supervisory or management experience - required
  • Bilingual (Spanish) - preferred
  • Prioritizing, assigning and coordinating housekeeping functions and requests for all shifts including monitoring radio calls and organizing staff in an efficient manner
  • Supervision, training/ coaching, brand standard implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely manner
  • Inspection according to standards as assigned by section, correcting deficiencies and notifying management on deficiencies
  • Replenishing linens, amenities and other supplies in guest rooms
  • Conduct pre-arrival and departure inspections in rental and homecare condos.  Communicate any maintenance needs to front desk.
  • Other projects and responsibilities as needed.


Job Requirements:

  • Valid US driver's license required


If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 303187

Nearest Major Market: Sacramento