South Lake Tahoe, CA, US
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
Responsible for assisting guests with boot selection, proper fit, stance, balancing, alignment, and custom footbeds. Describes and promotes products in line with customers’ expressed needs. Places guests in properly fitting demo equipment. Conducts inventory of demo equipment. Demonstrates complete knowledge of ski boots, and all aspects of foot function, and can perform all boot work. Functions independently with little or no guidance. Requires extensive experience, background, training, and/or boot fitting certification. May train new and existing associate positions.
Job Specifications:
Expected Pay Range: $23.00 - $25.99
Shift & Schedule Availability: Full Time & Part Time
Skill Level: Advanced
Job Responsibilities:
Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting products through point of sale
Properly identify customer riding ability, and have a general understanding of basic foot identification and measurements (length, width, overall shape, size, etc.)
Demonstrate knowledge of products and inventory to ensure customer satisfaction.
Communicate effectively with customers, teach as well as listen on all levels
Responsible for increasing sales, units per transaction, transaction size, and high levels of profitability in day-to-day activities and sales
Serve as a resource and knowledge base for new and existing employees by providing support, training, and feedback
Job Requirements:
Education: HS Diploma or GED Equivalent
Relevant work experience within the ski industry - required
Basic computer skills with the ability to learn
English fluency
Excellent customer service skills.
Ability to handle multiple customers and projects at one time.
Ability to manage and provide direction when necessary
Average math skills
Boot fitter Certification preferred
The expected pay range is $23.00 - $25.99. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 502770
Reference Date: 07/18/2024
Job Code Function: Store Operations
