Assistant Store Manager, Heavenly Sports Gondola

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Summary:

We’re looking for a dynamic and experienced Assistant Manager to help lead our high-volume rental operation and two smaller retail locations at Heavenly. This is a seasonal position with a strong opportunity to transition into a year-round leadership role based on performance, experience, and business needs.

As Assistant Manager, you’ll be a key holder and act as manager-on-duty in the absence of senior leadership. You’ll oversee daily operations, lead a large team, and help drive a culture of excellence, development, and fun.

Job Specifications:

• Starting Wage: $25.00/hr
• Outlet: Heavenly Sports Gondola 
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time hours available
• Housing Availability: No

Job Responsibilities:

• Lead and support a team of up to 55 frontline staff and leadership team of 10–15 leads and supervisors.
• Act as a key holder with responsibilities including opening/closing procedures and alarm code access
• Provide direct coaching and feedback to team members to foster growth and accountability
• Attend and contribute to Assistant Manager meetings, cascading key information to your team
• Monitor and ensure compliance with meal and rest breaks
• Drive training plans for new hires and ongoing development for existing staff
• Maintain inventory and supplies for both rental and retail operations
• Create a positive, team-oriented environment—and help plan the fun!
• Identify sales opportunities and implement strategies to meet goals
• Protect company assets through loss prevention and inventory management
• Manage operational budgets and payroll
• Stay current on industry trends and product knowledge
• Perform administrative duties and other tasks assigned

Job Requirements:

• Minimum 2 years of leadership experience
• At least 2 years in retail and/or rental operations
• Strong communication skills (written and verbal)
• Proficiency in Microsoft Office
• Passion for talent development and team building
• Ability to multi-task and thrive in a fast-paced, dynamic environment
• Commitment to delivering exceptional guest service
• Familiarity with POS systems (preferred)
• Experience in resort or ski/snowboard industry (preferred)

The expected pay range is $25.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  511673
Reference Date: 09/17/2025 
Job Code Function: Store Operations