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Housing Coordinator

Date:  Nov 18, 2022
Location: 

Heavenly, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Year Round

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

Job Summary:

The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete.

 

Job Specifications:

  • Starting Wage:  $20 / hour
  • Shift & Schedule Availability:  Full Time

 

Job Responsibilities:

  • Create a welcoming and supportive environment for employee residents.
  • Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition.
  • Support the employee wellness strategies in Employee Housing ensuring alignment with Company visio.
  • Ensure that resident license agreements, legal documents and related move in / move out paperwork complete. 
  • Deliver standardized best-practices in support of the enterprise-wide Housing strategy.
  • Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise.
  • Act as housing concierge for residents ensuring high guest service.
  • In partnership with housing team ensure all information is correct and complete within StarRez (Housing system).
  • Support communications with residents, Managers and external stakeholders.
  • Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
  • Completes other tasks as directed and assigned. 

 

Job Requirements:

  • High School Diploma 
  • 1+ years’ experience in Guest Service related position(s)
  • Software system maintenance and training
  • Data management
  • Proficient computer skills, especially Excel, Teams and PowerPoint.
  • StarRez or other room management software programs experience preferred.
  • English strong written and verbal mandatory  
  • Spanish preferable
  • Attention to detail
  • Excellent Guest Service and multi-tasking ability

 

 

 

The budgeted range starts at $20.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 490979