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General Manager Food & Beverage

Date: Jun 15, 2019

Location: Brighton, MI, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

Summary of Job: The Food & Beverage Manager leads a crew with a strong dedication to guest service who provide quality food and beverages in full-service dining, cafeteria style, and at weddings or for banquet services. 

  • Lead all Mt. Brighton food & beverage operations including menu concepts/planning, daily communication with staff and management, ordering/inventory of all products, and maintenance of facility.
  • Provide highest level of guest service in a high volume establishment that includes full-service casual dining, quick-service cafeteria dining, two bars, and occasional special event venues.
  • Develop strategy for business and team growth balanced with execution of daily operations.

JOB RESPONSIBILITIES:
 

  • Execute daily operations by opening and/or closing restaurants, including filling front-line employee positions as necessary, especially during non-peak periods.
  • Effectively manage all financial results including purchasing, forecasting, P&L statements, payroll, budgeting and scheduling.
  • Understand and report on profit & loss statements.
  • Operate outlet within budget guidelines, manage P&Ls/GLs, and work with financial analysts to find best practices.
  • Manage capital projects including re-imagine initiatives and facility innovations.
  • Develop menu, with assistance from Sous Chef, to maximize guest satisfaction and to grow sales.  Partner with marketing department to build sales momentum.
  • Lead and manage all Food & Beverage employees including but not limited to Sous Chef, hourly supervisors and all FOH and BOH staff.
  • Responsible for hiring, training, developing, scheduling, reviewing and disciplinary action/termination for employees.
  • Responsible for all Food & Beverage operations including kitchen, food quality, inventory levels, and product ordering.
  • Market, plan and execute special events during non-winter months including weddings, banquets and corporate meetings.
  • Participate in Vail Resorts Mountain Dining Best Practice groups, Mt Brighton Senior Leadership Team meetings, and resort/company special events.
  • Develop vendor partnerships and relations to execute maximum efficiency.
  • Demonstrate the ability to communicate professionally to staff and guests.  Respond and engage with customer suggestions, complaints and recognition.
  • Adhere to all policies, rules, regulations in both food service and alcohol management.
  • Create and maintain a productive, safe work environment.
  • TIPS and ServSafe certification will be required within 30 days of hire, classes are provided.
  • Other duties as assigned. 

JOB QUALIFICATIONS:

  • Ten plus years restaurant experience with at least five years in a supervisory role – Required
  • Strong ability to train employees to set service standards.
  • Professionalism and strong guest service skills, attention to detail and timeliness.
  • Flexible schedule required during peak times throughout the year.  Must be willing to work evenings, holidays and weekends – Required.
  • MS office and POS (IG) proficiency – Required.
  • Certified in TIPS and enforcement of Bartender's Code of Conduct – Preferred
  • Possess strong liquor and beer knowledge for training ability – Preferred
  • Certified Slip Resistant shoes are required prior to starting work. Shoes must be provided by the employee.
  • Strong communication and teamwork skills, demonstrates the ability to communicate effectively in oral and written form including communicating on the mountain radio.
  • Working knowledge of kitchen areas and work with chefs/culinary programs to establish and maintain sanitization and food quality standards.
  • High level of interpersonal skills to ensure: teamwork, high level guest contact, fact finding for appropriate decision making, commitment to guest service and employee relations.
  • Must demonstrate ability to receive and give direction and act upon it.

 

PHYSICAL REQUIREMENTS:

  • Weight Lifted – At least 50lbs
  • Lifting Frequency – Frequent
  • Standing Frequency – Frequent
  • Walking Frequency – Frequent
  • Reaching – Some of the time
  • Stoop, Kneel, Crouch, Crawl – Some of the time

Work with a team that’s passionate about providing world-class experiences at one of the legendary Midwest family winter destinations. An easy drive from many southeast Michigan cities, Mt. Brighton is truly the place where Epic begins offering year-round amenities from skiing to golf and mountain biking.Become part of the Mt. Brighton family.  www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 168327


Nearest Major Market: Detroit