Team Lead Ice Rink

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Ice Rink Team Lead is responsible for the daily opening and closing procedures of the skate house and ice rink and to ensure a world class resort experience by meeting and exceeding guests' expectations. Candidates must be willing to work outdoors in varying weather conditions, operate zamboni to resurface ice, help with lost children, injuries, supervise the ice rink, shovel snow and work at the skate rental stand/cash register. 

Job Specifications:  

• Outlet: Adventure Center, Ice Rink
• Starting Wage:  $23.00 - $25.51 / hour
• Shift & Schedule Availability: Full Time
• Skill Level: Team Lead

Job Responsibilities:

• Operate the Zamboni to maintain the ice rink
• Greet every guest with a smile and provide exceptional guest service
• Assist customers with skate admission and rentals
• Complete cash and credit card sales and returns on point of sale
• Follow and monitor proper cash handling procedures as outlined in the bank contract and training manual
• Complete food and beverage sales at snack bar, including alcohol sales
• Ability to be self-motivated and willing to work in both fast and slow paced environments
• Assist with staff supervision
• Accurately execute opening and closing procedures, including daily financial reports
• Monitor ice rink to enforce rules and safety guidelines, including acting as a skate guard if intermediate level skater or above
• Utilize the Inventory Pool Viewer to monitor sleigh ride counts and be prepared for check-ins
• Light cleaning and basic maintenance
• Snow removal on the ice rink and paths/stairs around the Adventure Center
• Assist with special events  

Job Qualifications:

• High school Degree – required
• College Degree – preferred
• Clean Driving Record
• One year previous cash handling experience - required
• 1+ years supervisory experience – required
• 1+ years opening and closing cash registers – preferred
• Previous guest service experience – required
• Flexible schedule including nights, weekends, and holidays – required
• Must be able to lift and carry up to 50 lbs
• Able to stand for long periods of time
• Fluent in the English language, both written and verbal – required
• Skate sharpening experience- bonus

The expected pay range is $23.00 - $25.51. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  505553
Reference Date: 10/16/2024 
Job Code Function: Adventure Center