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Store Manager, The North Face Beaver Creek

Date:  Nov 23, 2021
Location: 

Beaver Creek, CO, US

Company:  Beaver Creek Ski Resort
Shift Type:  Year Round

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. www.vailresortscareers.com

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
 

Beaver Creek Resort is looking for a dynamic store manager to lead The North Face Beaver Creek team. This position is responsible for merchandising, financial management, sales staff supervision and overall store management.  Also oversees hiring, training, coaching and scheduling. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance. The ideal candidate will create and maintain strong connections with the village retail team as well as representatives from The North Face.

 

Roles & Responsibilities:

  • Demonstrates and leads our Core Values: Be Safe, Do Right, Do Good, Have Fun, Drive Value, Serve Others
  • Demonstrates and leads our Leadership Competencies: Drive, Out Front, Re-imagine, Develop, Connect, Passion
  • Drive a culture of service excellence with a focus on ensuring every guest has the experience of a lifetime
  • Must be a Leader who possesses a high level of self-awareness and emotional intelligence. Exhibiting these traits is critical to successfully driving an engaged and effective team
  • Drive the highest level of sales and service culture within each store with focus of enhancing and optimizing revenue opportunities
  • Ensure the stores are aligned with Beaver Creek Resort and VRR policies & objectives.
  • Demonstrate comfort, adaptability and out-front leadership of all day to day operations and seasonal store setups and ramp-downs
  • Develop a robust development program for store’s Assistant Manager, and Supervisor team, with a focus on personal and professional empowerment
  • Drive excellence in all areas of store operational standards
  • Generate sales, and demonstrate and maintain a professional standard of guest service
  • Evaluate sales trends and create methods for sales growth
  • Manage inventory control and meet or exceed inventory goals
  • Be a model and administer company policies and guidelines
  • Recruit, hire, train, coach, and maintain quality store teams
  • Enforce company cash handling policies and procedures, and other loss prevention policies
  • Provide training resources in POS, product knowledge, guest service, resort information, and sales
  • Conduct performance appraisals for and coach development of staff on a regular basis
  • Maintain all company paperwork according to policies and standards
  • Manage operational budget
  • Be energetic, motivated, and possess the ability to multi-task

 

Operational Expectations:

  • Sales Training- Develop staff in demonstrating the best guest experience- every guest, every time.
  • Coaching and Monitoring- Ensure that all store teams are given the opportunity in performance improvement, and development goals are created for growth
  • Recognition- Drive a store culture of employee engagement through recognition and maintaining a positive work environment
  • Progressive Discipline- Ability to recognize corrective action opportunities, and ability to demonstrate accountability & present coaching discussions
  • Communication and Reporting- Ensure that all time sensitive assignments are completed and clearly communicated in a timely manner.
  • Physical Organization- Ensure that all Beaver Creek Resort and Vail Resorts standard operating procedures are adhered to on a consistent basis
  • Merchandise Maintenance- Maintain store merchandising standards directed by the merchandise specialist. Ability to maintain close, collaborative relationships with merchandisers and buyers.
  • Promotional Appearance- Ensure that all sale signage, price adjustments and other promotional fixtures are executed in a timely manner as directed by the buyers and merchandise team.
  • Loss Prevention- Ability to implement all LP measures & practices. Adhere to all preventive policies and ensure buy in from store teams.
  • Risk Management – Ensure 100% compliance in all risk management related areas, including safety, and incident reporting.
  • Cash Management- Maintain practice of proper protocols in all aspects of cash usage as defined in Vail Resorts SOP manuals.
  • Product Management- Ensuring that all movement of products from; DC to Store, & Store to Store, are maintained and regularly audited for inventory integrity.

 

Qualifications:

Required:

  • Minimum of 2 years management experience
  • Minimum of 3 years retail experience
  • High school diploma or equivalent
  • Proficient in Microsoft Office applications
  • English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task

Preferred:

  • Snow sports industry knowledge
  • Familiarity with rental and retail POS systems

 

The budgeted range starts at $40,500 - $60,250 + annual bonus.  Actual pay will be adjusted based on experience.

 

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 380867


Nearest Major Market: Denver