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Fitness & Spa Manager - Arrowhead Alpine Club

Date: May 15, 2019

Location: Beaver Creek, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


Lead and support the Spa, Fitness and Retail operations for the Arrowhead Alpine Club. The club provides therapeutic massage, facials, personal training, private pilates and upscale retail items for our members and guests of the Alpine Club.  Manager is expected to insure profitability, quality standard, and to insure total guest satisfaction.

Job Scope:  Oversee the Spa, Fitness and Retail operation to insure profitability, quality standard, and to insure total guest satisfaction. Provide manager support for all Arrowhead Alpine Club staff, activities and amenities.

Reporting Relationship: Reports directly to Club Director. Works closely with the club managers and leads the spa and fitness teams.

1. Hires/ trains/ schedules/reviews department staff.
2. Creates all schedules for spa desk staff and fitness class schedules. 
3. Follows all department and club policies and procedures.
4. Educates, informs, and promotes department services and amenities  to members, guests, and employees
5. Assist with special events and promotions.
6. Participates in Manager on duty shifts, weekly manager meetings and trainings.
7. Create and research ways to elevate member and employee experiences.
8.  Manager in establishing spa rates i.e. treatment costs, labor rate
9. Enters department payroll (hours, therapist and trainer commissions and gratuities) using people soft.
10. Researches and develops new spa services, fitness classes, skin care products and member lifestyle retail items.
11. Handles maintenance on all spa and fitness equipment.
12. Performs monthly inventory control with retail lead.
13. Inventory and order spa and fitness supplies
14. Works with other department managers to ensure club standards are met. Assists other departments when busy.

Must be willing to work weekends, holidays, mornings, and evenings.

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 167480

Nearest Major Market: Denver