Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Ski & Snowboard School Senior Manager is responsible for the overall guest experience of the Ski and Snowboard School. This is achieved through focusing on quality control of our products, financial management, teamwork, guest relations, employee development, creation and implementation of new programs and services, hiring, training and leading management team, administrative duties and personal development and job specific responsibilities defined by the Director.
Job Responsibilities:
- Direct and monitor quality of overall Ski & Ride School products and staff to ensure exceptional guest experience, alignment with Resort and Company goals, financial success, and development of future products/programs.
- Responsible for the financial management of all operations, including assisting on budget development, attain financial contribution goals, through internal controls and results from our product development.
- Personnel management including hiring and professional growth of all staff, supervision, operational and strategic planning for the school along with the Director of Skier Services. Direct oversight of Supervisors and Product Manager and Location Managers.
- Work with the other Sr. Manager, Training Manager and Director to support and achieve quality, financial, and safety targets for the Ski & Ride School.
- Create and implement an operations plan to manage the business to pre-determined margins. The operations plan includes consideration of revenue opportunities, labor margins, expense control and the quality guest experience.
- Stay current on guest and employee health and safety regulations, including MSDS standards, universal precautions, child abuse guidelines, temporary background checks, emergency evacuation and lightning procedures.
- Actively seek information about industry trends, competitions, and events, and remain involved with professional organizations (ISIA, PSIA/AASI).
- Monitor and maintain quality and appearance of buildings, sales facilities - both on mountain and at the base area, organizational yard, signage and program imaging, teaching terrain, and locker rooms, as well as any other duties as assigned.
- Be proactively involved in enterprise wide best practice efforts by being a contributor to the calls with the focus on driving results for the greater company.
- Act as a Vail Resorts representative with the local community as necessary.
Job Qualifications:
Required:
- High School Diploma or Equivalent
- 5+ years as ski/snowboard instructor
- 5+ years in a Ski & Ride School management role involving full budget accountability, development of staff, and managing external relationships on behalf of the company
- PSIA/AASI Level II Certification
- Strong Written, Verbal and Communication Skills
- Demonstrated conflict resolutions skills
Preferred:
- College degree in related field
- Current PSIA/AASI Level III Certification or Higher
- Previous experience as a Ski School General Manager
- Previous experience with PeopleSoft, RPOS, &IDMS
The expected pay range is $68,545 - $90,333 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 505829
Reference Date: 10/29/2024
Job Code Function: Ski/Snow School
