Housekeeping Team Lead

Date:  Jun 4, 2023

Avon, CO, US

Company:  Beaver Creek Ski Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary:

We are looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest.


Job Specifications:

  • Outlet:  Reception Center
  • Expected Pay Range $20.00 - $24.49 / hour
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Lead


Job Responsibilities: 

  • Supervise a housekeeping and houseman staff.
  • Assist Exec Housekeeper in scheduling the housekeepers in cleaning groups and tracking the productivity amounts each group is responsible for on a daily basis.
  • Provide and organize the cleaning supplies to the housekeepers and track what needs to be ordered.
  • Prioritize the daily cleaning schedules with special request from the housekeeping report. 
  • Train new employees on safety, room directions/specifications, stocking carts, ergonomics, and owner preferences. 
  • In charge of room inspections and public areas
  • In charge of logging and tracking of lost and found items from the units
  • Assist in the H2B and FT/YR hiring process.
  • Helps with ordering of cleaning supplies, room amenities and linens
  • Help Exec Hskp with performance reviews with feedback, productivity, and inspection notes
  • Has to provide exceptional service to all the guest types and is a key communicator between all different departments. I.e. Front Desk and Maintenance.
  • Reports any and all maintenance issues and damages
  • Helps keep track of labor costs and helps schedule appropriately.  Calls in contract labor when need.
  • Creates a level of trust and respect with the owners in Rental Program
  • Schedule and track off-season deep cleans which includes carpet cleaning, dry cleaning, and requests for maintenance. 
  • Reports and add-on cleaning request from owners to be billed
  • Assists with any worker’s comp related injuries and reporting.
  • Takes VR Leadership Classes
  • Driving license preferred
  • Bi-Lingual English/Spanish preferred



Job Qualifications:

  • High school diploma. -preferred 
  • One year of previous housekeeping experience in hotels or condos. -required
  • Three years or more experience in housekeeping. -preferred
  • Able to communicate effectively in English, both written and verbal. -preferred
  • Able to lift up to 50 lbs. -required
  • Able to stand for long periods of time in excess of 2 hours without sitting. –require


The expected pay range is $20.00 - $24.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 492972

Nearest Major Market: Denver