Ticket Scanning Lead - Winter Seasonal

Do you like to ski? Work outdoors? Want an Experience of a Lifetime out of your day job? Then this position is for you! Beaver Creek Resort is looking for an active and enthusiastic individual to join their guest services team! The Scanning Lead will be respondible for providing an exceptional guest experience in any task performed at the resort. This position will be leading the ticket scanning team and skiing scheduled routes during the day to help guests on the mountain.  

• Solve ticket/pass problems in the lift line, quickly and effectively with a high level of guest service, diplomacy, and tact

• Work as a team member while supervising a small group between 6- 8 staff members to make sure all guests are scanned properly revenue collected and guests are greeted

• Provide supervision and give direction to crew with respect to skier safety, guest services tasks in the village and on the mountain. Assist with scheduling, ongoing training and development of  team

• Assist in trail maintenance, opening/closing trails and other mountain operations as directed

• Be able to pass ski or ride 

• Protect against the fraudulent use of ticket and pass products.

• Expand understanding of product offerings and scope of services, throughout the resort, in order to efficiently answer questions and resolve issues.

• Troubleshoot any issues with handheld scanning devices.

• Monitor and maintain facilities, equipment and accompanying signage.

• Other duties as assigned

Qualifications:

• Previous experience working a front line or guest facing position - required

• High School Diploma or equivalent - required

• Intermediate skier and/or snowboarder  - preferred 

• Able to work outdoors in all mountain winter weather conditions - required

• Able to stand for up to 8 hours during a shift without sitting - required