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Front Desk Agent

Date:  Nov 18, 2022

Avon, CO, US

Company:  Beaver Creek Ski Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 




The Front Desk/Guest Service Agent  is responsible for greeting guests and homeowners, the check in/out process, taking owner reservations, maintaining guest and group accounts, managing incoming telephone and email correspondence.  May assist other staff with coordination of housekeeping, inspections  and maintenance.  Responsible for cleanliness of Guest Reception and surrounding public areas.


Job Specifications:

  • Housing: Currently Available
  • Outlet: Arrowhead Property Management
  • Starting Wage: $20
  • Shift & Schedule Availability: Full Time


Other responsibilities include, but are not limited to:

  • Assisting guests during their stay
  • Providing baggage handling
  • Checking arrivals and departures for each unit daily
  • Checking buildings
  • Changing lightbulbs
  • Light maintenance duties
  • Delivering packages and other duties relating to guest comfort and convenience
  • Answering phones at the front desk
  • Other duties as assigned



  • Must have a High School diploma or equivalent - required
  • College degree - preferred 
  • Able to read, write, speak and comprehend English - required
  • Able to lift and carry 50lbs - required
  • Able to stand and walk for up to 5 hours at a time without sitting - required
  • Possess a Valid U.S. Driver’s License - required
  • Must have an acceptable driving record - required
  • At least 1 year of previous guest service/customer service experience - required
  • Able to work weekends and holidays - required
  • Resume - required
  • Microsoft Office knowledge and basic computer skills - preferred



The budgeted range starts at $20.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 471909

Nearest Major Market: Denver