Child Care Lead

Create Your Experience of a Lifetime!

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Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

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With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
• 401(k) Retirement Plan  
• Employee Assistance Program 
• Excellent training and professional development 
• Referral Program 

Full Time roles are eligible for the above, plus: 

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents 
• Critical Illness and Accident plans 

Job Summary:

The Child Care Lead will support staff effectively in order to ensure the highest quality of guest service is provided. Manage daily operations, which can include scheduling, labor, staff and guest communication, reservations, etc. Coach and monitor all teachers in the classrooms while holding them accountable to both child care programs and policies as well as Vail Resorts policies and procedures. Work with counterparts in other departments to provide seamless guest experiences. Work with the Child Care Manager to complete all staff performance appraisals.  Provide regular positive feedback & support, documents disciplinary actions and coaching. Communicate consistently and effectively with the Manager of child care about the products, business, and staff issues.

Job Specifications

• Outlet: Prater Lane
• Expected Pay Range: $20.00 - $25.51 / hour
• Shift Availability: Full Time
• Skill Level: Intermediate - Advanced

Responsibilities include but are not limited to:

• Oversee all aspects of the daily child care operations at the Children’s Center in conjunction with Manager
• Responsible for safety and welfare of all enrolled children and staff
• Ensures appropriate practices and curriculum are being used and implemented according to best practice and department guidelines
• Responsible for personnel management including: Performance appraisals, disciplinary issues and compliance with company, state, department, and health policies and procedures
• Financial responsibilities: daily billing and RPOS procedures, auditing compliance, monitoring labor budget and supplies
• Regular and effective communication with Manager
• Responsible for managing front desk duties including; reservations, check ins, parent communication, billing, preparing lunch and providing staff lunch breaks.
• Train and coach new and returning staff in all classrooms on safety procedures, transitions, proper etiquette and values of Vail Resorts and the Children’s Center.

Job Requirements:

• Minimum of one year supervisory experience
• Minimum of one year experience working with children ages 0-18 months old in a group setting is required
• Guest service experience required
• Familiarity with Word, Excel and Outlook; capable of typing letters to parents and e-mailing co-workers, parents and other departments
• Fluent English required
• Changing diapers required
• Able to lift 50 lbs or more

The expected pay range is $20.00 - $25.51. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 492731