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Ski and Ride School Team Lead - Winter Seasonal

Date:  Jan 7, 2022
Location: 

Chesterland, OH, US

Company:  Alpine Valley
Shift Type:  Winter Seasonal 2021/2022

Boston Mills and Brandywine are two of the best mountains for picturesque sunsets and skiing terrain for all levels. With your help, our guests can enjoy epic experiences at one of Ohio’s premier winter destinations. Join our team today. www.vailresortscareers.com

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19. 

 

Join us now and receive an end-of-season bonus of $2/hour for every hour worked!

 

Alpine Valley is now part of the Vail Resorts family and we’ve started hiring for our Winter 21-22 season! All Alpine Valley employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime!

 

The Ski & Ride School Team Lead is responsible for assisting with the day to day running of SRS Locations. Duties include: scheduling coaches, assigning classes, facilitating the booking of private lessons, guest service, facilitating resolution of guest and employee issues as they arise, communicating safety policies and helping to ensure the location operation runs optimally. The Team Lead will communicate on a regular basis with location Supervisors, Managers and General Managers. The team lead needs to be willing to jump in and help out indoors or outdoors, whereever necessary.

 

Essential Job responsibilities: 

  • Facilitating the setup and breakdown of the SRS meeting areas and all other SRS facilities both indoors and out.
  • Communicating with coaches during morning meetings.
  • Assigning lessons using the priority code.
  • Ensuring guests are satisfied with their lessons.
  • Facilitating the booking of private lessons.
  • Guest service.
  • Other duties as assigned.  

 

Requirements: 

  • High School Diploma.
  • Ability to read/write and communicate in English.
  • A minimum of 2 years experience working for a Ski and Ride School.
  • PSIA/AASI certification (preferred).
  • Proficiency with MS Office.
  • Exceptional guest service skills.
  • Exceptional organizational skills.

 

Preferred skills:

  • Previous supervisory experience.
  • Proficiency with RPOS.
  • The ability to communicate in Spanish.

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 387627


Nearest Major Market: Cleveland
Nearest Secondary Market: Akron