Retail Rental Technician - Full & Part Time - Winter Seasonal

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

As part of Vail Resorts, all Alpine Valley employees receive a FREE ski pass providing access to all of our 34 iconic ski resorts across North America. Employees and dependents can ski anytime, including weekends, with no reservations required (with the exception of possible blackout days if limited terrain is open)

Job Summary:

Rental Technicians are responsible for generating sales through world-class guest service through assisting customers with rental equipment.

Job Responsibilities (but not limited to): 

• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Ensure equipment on rental “ready” line is clean, serviced, and tested according to company standards
• Follow all company standards in regards to paperwork, cash management, and loss prevention
• Deliver an enthusiastic and professional level of guest service at all times
• Adhere to all safety procedures
• Maintain all paperwork according to company policy

 Qualifications:

• Previous retail/rental experience preferred
• Passion for Skiing/Snowboarding
• Maintain a working knowledge of products and trends within the industry
• Commitment to providing excellent customer service
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English 
• Basic computer skills 
• Ability to work a flexible schedule; including nights, holidays and weekends

From the gentle incline of beginner slopes to the challenging pitch of advanced terrain, Alpine Valley offers Epic experiences for skiers and snowboarders of all levels. Join Northeast Ohio’s oldest public ski resort and help create unforgettable moments for our guests today. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 268290