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Food and Beverage Team Lead - Winter Seasonal

Date: 
Location: 

Hunter, NY, US

Company:  Hunter Mountain
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Hunter Mountain is now part of the Vail Resorts family and we’ve started hiring for our Winter 20-21 season! All employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime!

 

JOB SUMMARY:

Responsible for the daily operation for one of many base lodges or up mountain locations. Ensure operations are managed to meet or exceed budget while maintaining a high level of customer service. Provide support, direction and assistance to all staff members while helping them maintain a “Fast, Friendly, Flexible and Fun” attitude. Must perform well in a team atmosphere; working with colleagues to ensure success in all outlets, maintaining clear and open communication with kitchen staff members, F&B management team, and all other departments within the resort. Must see teamwork, employee morale and a positive work environment as a priority.

 

QUALIFICATIONS/EXPERIENCE:

  • Minimum two years food and beverage management experience, in a fast paced, high volume, food and beverage operations
  • Ability to understand and apply sound financial, purchasing, and personnel management with an emphasis on training, directing and motivating others
  • Possess the ability to work as a team member with other management and supervisory positions
  • Competency in Microsoft Office applications, specifically Word and Excel
  • Ability to speak, read and communicate in English
  • Food Handlers permit required, prior to or upon hire
  • Ability to lift 50 lbs and stand for long periods of time
  • Must be comfortable with the changing dynamics of a seasonal business
  • May perform other duties and responsibilites as assigned

 

RESPONSIBILITIES:

  • Monitor daily operations to ensure customer service and quality levels are achieved
  • Physical presence in the front of the house during all hours of operations
  • Responsible for training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and correcting behaviors
  • Address issues, concerns, and complaints; resolve problems, and ensuring compliance with all state and federal labor laws
  • Continuously review/implement programs to drive revenue per skier visit
  • Maintain clean, well-organized facilities in compliance with company and legal standards and regulations
  • Implement the company and department philosophies, vision, mission, and values into the daily operation of the department
  • Ensure the production of the best possible product, attractively presented and efficiently served
  • Establish the daily operating procedures and oversee implementation, planning, and procedures
  • Effectively work with the Receiving department to ensure proper delivery and receipt of all orders for facilities
  • Ensure proper controls are in place with cash handling and reporting procedures
  • Produce inventories, reports, and other paperwork as required, in a timely manner
  • Participate in weekly management meetings and other company activities as assigned
  • Other duties as required by the Food & Beverage Manager and/or Senior Management Team
  • Implement company policies and procedures and use good judgment when responding to employees concerns or issues
  • Represent the views of staff to management and the views of the company to the employees
  • Maintain high staff morale; motivate employees to perform under challenging conditions
  • Handle customer relations and/or employee problems that may arise, making consistent decisions to resolve conflict
  • Implement goals, objectives, and policies for the assigned departments
  • Perform daily and weekly examination of revenue, expense, and labor reports
  • Frequently review with the supervisory staff to maintain familiarity, assess status towards achieving goals and budget objectives
  • Assess financial performance and adjust operations to meet/exceed goals
  • Other duties as assigned by the F&B Operations Manager, the General Manager, and the Senior Management Team.
  • Have a flexible schedule; be able to work weekends and holidays
  • Assist in sanitation of all Food Service areas in accordance to COVID19 safe operating guide lines

 

PERFORMANCE EXPECTATIONS:

  • Be knowledgeable about the ski area and all food and beverage services
  • Provide a positive attitude towards the workplace, co-workers and guests
  • Communicate with co-workers, supervisors, and managers effectively regarding personnel/work issues
  • Work unsupervised in a manner that is professional and consistent with company and department policies and procedures
  • Maintain a detail oriented focus, ensuring all steps are taken to develop and implement training and development programs.
  • Ensure duties/projects/tasks are completed in a timely and accurate manner
  • Follow the Food and Beverage Manager and Supervisor Behavioral Expectations and act according to these guidelines in the workplace

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must occasionally lift and/or move up to 50 pounds or greater with assistance. Specific vision abilities required by this job include distance vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, extreme cold, and risk of electrical shock. The noise level in the work environment is usually moderate but may be loud on occasion. The employee will occasionally walk on slick, wet, snow-covered, or uneven surfaces.

 

As a premier, world-class resort in the Catskills, guests at Hunter Mountain can expect the ultimate ski experience with service to match. Join us and become a part of a team who takes pride in providing the best of what the mountain has to offer. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 223027


Nearest Major Market: Albany