Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
Responsible for ensuring that all Resort guests have the highest quality food and beverage banquets experience possible. Manage the flow and proper execution (standard operating procedures) of all banquets functions from inception to the end of the function. Supervise servers to ensure that all servers are executing the function properly. Report to the banquet manager any and all feedback and experiences from each event.
Job Specifications:
- Outlet: The Arrabelle, The Lodge at Vail
- Expected Pay Range: $0.01 - $12.25 / hour
- If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips
- Shift & Schedule Availability: Full Time
- Skill Level: Advanced
Job Responsibilities:
- Responsible for assisting in selection, training, supervision and success of all banquets team members
- Must be able to delegate authority appropriately to staff members and follow up on all duties and issues to ensure timely completion
- Must utilize problem resolution acumen with staff and resort guests
- Chooses to maintain a positive attitude and resolve any negativity within the banquet department culture
- Is actively involved in the operation through daily interaction with both staff and resort guests
- Coordinate the proper execution of all BEOs (banquet event orders) and group resumes
- Responsible for various administrative tasks to include but are not limited to billing, daily captain log and consumption reports for liquor sales
- Plays an integral role in corrective coaching (disciplinary) and providing positive coaching (praise) whether on the spot or post-shift
- Must attend weekly BEO, daily operations, and F&B meetings
- Must have great attention to detail and organizational skills
- Must be able to give and receive candid feedback in an effort to grow personally and as a department
- Must have excellent customer service skills/experience
- Food & wine knowledge required
- Helps with ordering of needed items per BEO's
- Helps with inventory on a monthly basis
- Works functions to model great customer service and solicits feedback from group contact or coordinator to ensure the highest level of satisfaction
Job Requirements:
- High School Diploma or equivalent required.
- Minimum of 2 year in upscale food and beverage hotel/resort required.
- Must be able to lift up to 50 lbs.
- Previous experience with Word, Excel, Outlook, P.O.S systems
- Current certification in TIPS required
- Must be able to communicate professionally in English both written and verbal.
Preferred Skills:
- College degree in hospitality or business related field preferred.
- Minimum of 2 year experience in Banquet Supervision and experience in all phases of Banquets operations preferred.
The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 500887
Reference Date: 03/11/2024
Job Code Function: Banquet
