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Greeter - Full & Part Time - Winter Seasonal

Date: 
Location: 

Wilmot, WI, US

Company:  Wilmot Mountain
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

 

Requirements:

  • High School diploma or equivalent
  • Proficient in English language
  • Previous work experience in Guest Services
  • Comfortable working in fast paced work environment.
  • Comfortable performing all guest service duties in inside and outside environments.
  • Willing to commit to a work schedule which includes working weekends and holidays.
  • Willing to make seasonal commitment through the end of the season
  • Work a minimum of 2-3 shifts per week, after training

 

Essential Job Responsibilities Include:

  • Deliver exceptional guest service to internal and external guests.
  • Provide accurate resort, village, and local information to the guest. 
  • Communicate in a courteous and respectful manner to all internal and external guests.
  • Perform duties as a Greeter in and around the resort Ticket locations, including, but not limited to, the Season Pass Office, Rental Shop, and Kids Ski & Board School by actively directing and assisting the guest in areas of products and activities while delivering exceptional guest service.
  • Understand all ski school levels and zones of skiing to initiate the placement of guests in the appropriate ski school product (if applicable to the location).
  • Effectively communicate rental, lesson, and ticketing information to all guests.
  • Adhere to all departmental and company policies and procedures.
  • Assist in the resolution of all guest complaints; handle all guest concerns and suggestions.
  • Establish personal strengths and areas of focus through self-assessment and on-going training and feedback from the Northstar Management Team; participate in all departmental and resort training and development courses.
  • Perform other duties as assigned

 

Help create history at Wilmot Mountain as Vail Resorts bridges 75 years of skiing tradition with new state-of-the-art lifts, snowmaking, renovated lodges, and terrain parks, all while honoring the important legacy of the ski area. Be a part of the tremendous Wilmot Mountain brand recognized widely among Chicago and Milwaukee skiers and snowboarders, and also part of the Vail Resorts’ family that’s passionate about providing world-class experiences at every property. Wilmot Mountain truly is where Epic begins for skiers of all levels and can be where your epic career begins, too.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 230347


Nearest Major Market: Kenosha
Nearest Secondary Market: Milwaukee