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Greeter - Full & Part Time - Winter Seasonal

Date:  Nov 16, 2020
Location: 

Jackson, NH, US

Company:  Wildcat Mountain
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

As part of Vail Resorts, all Wildcat employees receive a FREE ski pass providing access to all of our 34 iconic ski resorts across North America. Employees and dependents can ski anytime, including weekends, with no reservations required (with the exception of possible blackout days if limited terrain is open).

 

Requirements:

  • High School diploma or equivalent
  • Proficient in English language
  • Previous work experience in Guest Services
  • Comfortable working in fast paced work environment.
  • Comfortable performing all guest service duties in inside and outside environments.
  • Willing to commit to a work schedule which includes working weekends and holidays.
  • Willing to make seasonal commitment through the end of the season
  • Work a minimum of 2-3 shifts per week, after training

 

Essential Job Responsibilities Include:

  • Deliver exceptional guest service to internal and external guests.
  • Provide accurate resort, village, and local information to the guest. 
  • Communicate in a courteous and respectful manner to all internal and external guests.
  • Perform duties as a Greeter in and around the resort Ticket locations, including, but not limited to, the Season Pass Office, Rental Shop, and Kids Ski & Board School by actively directing and assisting the guest in areas of products and activities while delivering exceptional guest service.
  • Understand all ski school levels and zones of skiing to initiate the placement of guests in the appropriate ski school product (if applicable to the location).
  • Effectively communicate rental, lesson, and ticketing information to all guests.
  • Adhere to all departmental and company policies and procedures.
  • Assist in the resolution of all guest complaints; handle all guest concerns and suggestions.
  • Establish personal strengths and areas of focus through self-assessment and on-going training and feedback from the Northstar Management Team; participate in all departmental and resort training and development courses.
  • Perform other duties as assigned

 

Wildcat, or endearingly known as the Kitty, is one of the best-known alpine skiing resorts in New England. Don’t miss your chance to join our team of outdoor enthusiasts who are dedicated to providing guests with epic adventures and unforgettable memories. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 263647


Nearest Major Market: Wolfeboro