Supervisor Bike Mechanic

Date:  May 16, 2023

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type:  Summer Seasonal 2023

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 


Job Summary:

The Supervisor Bike Mechanic is responsible for leading a team of up to 10 employees while ensuring the proper servicing and maintenance standards for our rental bike fleet is performed in an efficient and safe manner. 


Why you’ll love working in Retail/Rental:

  • Employee pass
  • Employee deals and discounts on the latest gear
  • Great working environment
  • Relaxed fun team culture


Job Specifications:

  • Expected Pay Range: $26.00 - $29.00 / hour
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Supervisor


Job Responsibilities:

  • To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again.
  • Maintain all rental bikes to the designated performance and safety standards.
  • Use rental inventory systems to organize and track repairs and regular servicing.
  • Organize and delegate staff tasks.
  • Reports all inventory issues to Manager, assists in ordering and maintaining stock levels.
  • Create and maintain relationships with suppliers.   
  • Development of all employees to be better leaders within their role.
  • Train and coach mechanics on repair and service issues.
  • Perform on-going training as well as disciplinary action if needed.
  • Staff engagement and conflict resolution.
  • Ensure a safe work environment.
  • Ensure that all tools, equipment and workspace are kept in a clean and organized fashion.
  • Make sure that all bikes that leave the shop are safe and road/trail worthy.
  • We are a company that works together and throughout the season you may be required to assist other departments as needed.



  • Connect – ability to build authentic relationships
  • Develop -  build and develop the talent of your team
  • Drive – a desire to be the best
  • Out Front - Excellent organizational skills.
  • Lead the core values - Serve Others, Do Right, Drive Value, Do Good, Be Safe, and Have Fun
  • Passion – embrace our product, culture and mission
  • Reimagine – innovate and lead change


Job Requirements:

  • Alignment with Leadership competencies
  • Minimum 3 years in a leadership role and customer service.
  • Technical skills including knowledge and experience in: 
    • Rebuilding a wheel
    • Fork servicing and suspension
    • Brake systems ​​​​​​​
  • Required to complete a satisfactory criminal record check.



Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 494318