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Lift Operations Supervisor

Date: Jun 10, 2019

Location: Whistler, BC, Canada

Company: Vail Resorts

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime”

Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove


Position Status: Full Time (30-40 hours/week) Seasonal, Hourly. Seasonal positions can be differentiated from year round jobs as they have predefined start and end dates. These dates may vary due to seasonal business fluctuations.


What you’ll be doing:

  • Setting an excellent example and striving to improve safety, service and job satisfaction
  • Assisting with the selection, training and development of staff
  • Conducting employee reviews and participating in employee recognition programs
  • Ensuring adherence to all operational and safety procedures, resulting in safe and efficient operation of the lift and other equipment (trucks, snowmobiles, etc.) and providing a safe environment for guests and staff
  • Establishing and maintaining all operational aspects of the lift including ramps, mazes, tools and signs.  Maintaining the highest house-keeping standards, ensuring a groomed, uncluttered, litter-free environment
  • Providing leadership, promoting team spirit and cooperative work ethics; providing the most outstanding examples of friendly, cooperative relationships with our guests, other staff and within the Lift Team
  • Showing initiative in handling routine matters and quick, thoughtful judgment in emergency situations
  • Informs the Lift Operations Manager of any unusual or unsafe situations not only in an assigned zone, but anywhere at Whistler Blackcomb
  • Prior to public operation of any lift, ensuring all safety and operational procedures are complete
  • Ensuring lift host lift assignments on a daily basis
  • Ensuring proper and complete documentation of lift logs, accident and maintenance forms
  • Attending and participating in all employee meetings
  • Always wearing a clean, complete uniform (with nametag) and maintain grooming standard as when hired
  • Assuming responsibility of a Lift Zone and Lift Team and providing leadership and coaching
  • At every opportunity, greeting every guest in a friendly manner, making eye contact whenever possible
  • Demonstrating our core values: Serve Others, Be Safe, Do Good, Do Right, Drive Value, Have Fun
  • Always show up on time, in uniform, and adhere to the grooming policy!




  • Must be mature, energetic and dependable, with the ability to take initiative and work unsupervised
  • Must have excellent interpersonal and guest relations skills
  • Ability to set the standard in the industry for efficient and safe lift operations
  • Must possess a valid BC driver’s license and satisfactory driver’s abstract
  • Previous lift operations experience
  • A proven record as a team leader and motivator
  • Must have a good knowledge of mechanics used on lifts and be capable of troubleshooting on all lift equipment
  • Must satisfactorily complete the required lift exams
  • Proof of clear criminal record check        



We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! (

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 169135