IT Specialist - PC Technician

Date:  May 13, 2023

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type:  Year Round

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 


Why you’ll love working in IT:

  • Variety – Further your IT career in a mountain environment in a quality network environment
  • Best Schedule – work nine days every two weeks, means a 3 day weekend every other weekend.


Job Specifications:

  • Outlet:  PC Technician
  • Shift & Schedule Availability:  Full Time


Job Responsibilities:

  • Support WhistlerBlackcomb’s POS stations and the SOE (standard operating environment) windows functions.
  • Configure, install and maintain PC's, laptops, wireless devices, printers, peripherals and other equipment to support enterprise business operations. This will include support of remote locations and properties as well as on mountain support. 
  • Install Microsoft desktop operating systems as well as other desktop applications and systems to support enterprise business units as described by departmental policy.
  • Responds to problem tickets and repairs malfunctioning equipment quickly. Provides support for PC technician operations and IT Support Center operations on a daily basis.  Support and troubleshooting of desktop operating systems is fundamental for this support role.
  • Performs installations, relocation, and re-installation as well as any other related requests.
  • Other duties as assigned


Job Requirements:

  • Primary focus is desktop operating system support
  • Working knowledge of Microsoft system policy and group policy in an enterprise environment
  • Requires some lifting, carrying and operation of company vehicles
  • Distributed systems hardware installation, maintenance, and support
  • Support of desktop operating systems, printing and application support
  • Works as part of the IT team to meet customer expectations
  • Create and maintain IT technical documentation.



  • Strong organization and time management skills
  • Able to work in a fast-paced environment
  • Experience providing end user support
  • Customer focused, self motivated and results orientated.
  • At least 2 years previous experience supporting a high volume network of computers and point of sales
  • 2 years experience in the administration of a Windows Active Directory network. MCP or higher an asset but not essential.



Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 494241