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Employee Housing Senior Coordinator - $17.20 per hour

Date:  Jun 17, 2022

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type: 

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb!


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Job Specifications:

  • Housing: Accepting applications
  • Skill Level: Senior
  • Starting Wage: $17.20 per hour
  • As of October 2022, all minimum wages will be $20 per hour.
  • Shift Availability: Full Time


The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete. 



  • Create a welcoming and supportive environment for employee residents.
  • Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition.
  • Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision. 
  • Ensure that resident license agreements, legal documents and related move in / move out paperwork complete.  
  • Deliver standardized best-practices in support of the enterprise-wide Housing strategy.
  • Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise.
  • Act as housing concierge for residents ensuring high guest service. 
  • In partnership with housing team ensure all information is correct and complete within StarRez (Housing system).
  • Support communications with residents, Managers and external stakeholders.
  • Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
  • Communicate and liaise with the cleaning and maintenance teams
  • Assist with daily operations, such as data entry, file maintenance, and mail delivery
  • Completes other tasks as directed and assigned. 



  • High School Diploma  
  • 1+ years’ experience in Guest Service related position(s)  
  • Excellent Guest Service and multi-tasking ability 
  • Strong communication and organization skills
  • Great attention to detail 
  • Proficient computer skills, especially Word, Excel, and Teams  
  • StarRez or other room management software programs experience preferred 
  • Experience in data management  
  • Experience in software system maintenance and training an asset
  • English language skills: strong written and verbal required   
  • French language skills: an asset
  • Can lift 11-25lbs


Job Benefits:  

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 444016