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Assistant Store Manager - Squamish Outlet Store

Date:  Apr 1, 2021

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type: 

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime” Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove


Job Summary
To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again.


Job Responsibilities

  • To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again.
  • Hiring, training, coaching, and effectively scheduling staff.
  • Initiate corrective and disciplinary actions when necessary.
  • Perform staff appraisals regularly.
  • Provide immediate response to product and service shortfalls.
  • Responsible for staff adherence to Whistler/Blackcomb policies and procedures.
  • Accountable for all security issues involving cash handling, theft, liability, and premises.
  • Participate in training programs as required.
  • Responsible for daily operational routine and all related procedures.
  • Assist any and all co-workers and peers as required.
  • Knowledge of Whistler/Blackcomb products, events, promotions, policies and procedures.
  • Additional projects required by store manager.
  • Ensure effective management of staff training, development, and motivation.
  • Manage labor costs and other related expenses.
  • Conduct our business with guests, staff and suppliers with highest level of integrity and personal standards of ethical behavior.
  • Establish and maintain a merchandising plan for the location.
  • Liaise with the warehouse and supervisors to maintain store inventories at optimum levels.


Job Requirements


  • Demonstrate our core values: Safety First, Striving to be the Best and Showing that We Care
  • Minimum of 3 years of Ski and/or Snowboard retail/rental management experience and knowledge of Whistler/Blackcomb.
  • Proven leadership skills.
  • Self-motivated, detail oriented, and able to work under pressure.
  • Excellent communication, organizational, and administrational skills.
  • Proven cash handling and report experience.
  • Computer literate, Excel, Word and Apropos.
  • Required to complete a satisfactory criminal record check.



We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! www.vailresortscareers.com/whistlerblackcomb

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 297672