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Employee First Aid & Injury Specialist

Date:  Jan 7, 2022

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type: 

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! www.vailresortscareers.com/whistlerblackcomb


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Join us now and receive an end-of-season bonus of $2/hour for every hour worked!

Summary of Job:

This position will provide comprehensive care to all Whistler Blackcomb employees who have suffered an injury by providing first aid assessment, triage for care including critical injuries, treatment, and providing ongoing recovery support. The ideal candidate will have a background in Kinesiology and will also hold (or be willing to acquire) OFA Level 3 certification, which is a requirement of the position. This position will operate out of the Occupational First Aid Room and will facilitate onsite visits to employees during their recovery. This role works exclusively with the employees, supervisors, H&S employee claims team and external treatment providers to ensure appropriate triage for care, detailed documentation and coordination of employee incidents, and employees’ successful recovery at work while adhering to WorkSafe guidelines and requirements.


Essential Job Responsibilities:


  • Deliver prompt first aid assessment and treatment to Whistler Blackcomb employees for occupational and non-occupational related injuries. Coordinate the triage and transport of injured persons to higher level of care as appropriate and necessary
  • Coordinate, triage, and administer the Stay All Season non-occupational physiotherapy program
  • Manage the Recover at Work (RAW) Program, which includes assigning modified work and facilitating graduated recover at work plans with both the Supervisor and the employee based on injury limitations
  • Ensure appropriate corrective action is taken to reduce employee disability related absence and cost
  • Aid in the facilitation of employee wellness programs and non-occupational injury management
  • Preparation and distribution of weekly and monthly injury reports. Analysis projects as assigned
  • Complete comprehensive First Aid reports
  • Ensure all employee injury records meet documentation and quality standards
  • Liaise with H&S employee claims team and supervisors regularly to inform them of any further developments
  • Provide support and administrative assistance to H&S Employee Claims Supervisor and rest of H&S team as assigned
  • Support supervisors and managers with the employee injury process
  • Maintain stock of First Aid room supplies
  • Liaise with and support Whistler Blackcomb health and wellness contractors
  • Answer the Safety Hotline, monitor and respond to emails
  • Be able and willing to take on additional tasks & responsibilities as program continues to evolve and expand
  • Provide treatment for injured guests when required


Job Responsibilies:

  • Must possess Valid Level III Occupational First Aid certification (required)
  • Must possess a valid BC driver license (required)
  • Proof of clear criminal record check (required)
  • BC PCP (Primary Care Paramedic) or EMR (Emergency Medical Responder) preferred
  • BA or BSc Kinesiology (preferred)
  • OH&S and or Disability Management Certification (preferred)
  • Minimum 3 years’ experience as Level III OFA (preferred)
  • Additional medical or assessment experience an asset
  • Occupational Health & Safety work experience an asset
  • Previous leadership role preferred
  • Must be proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and Windows-based programs
  • Aptitude to learn new software programs
  • Must be fluent in all aspects of the English language (spoken and written)
  • Must possess strong communication skills with a personable, professional manner
  • Must be able to work independently and be self-motivated
  • Multi-tasking and strong attention to detail necessary
  • Demonstrated ability to build and maintain strong relationships
  • Must be able to work weekends/holidays as per regular set schedule
  • Working local knowledge of Whistler Blackcomb ski resort an asset
  • Previous knowledge of BC Health and Safety practices and WorkSafe BC an asset



Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime” Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 397230