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Line Control Host (VOLUNTEER)

Date: Jan 9, 2019

Location: Whistler, BC, Canada

Company: Vail Resorts

Start Date: December 2018

End Date: April, 2019

Status: Volunteer. Volunteers commit to completing 23 shifts over the course of the season. A season’s pass will be provided in order for volunteers to access the mountain for both volunteers’ shifts and to enhance their knowledge of the Whistler area.

Job Summary:

Volunteers are an essential part of the Whistler Blackcomb team.  They add value through Genuine Care and Service Excellence to ensure our guests have the best mountain experience.

 

What you’ll be doing:

  • To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again
  • To provide accurate and timely information as an on-mountain host
  • Provide day-to-day assistance for accessing guests and staff up the mountain in an expedient and hospitable manner.
  • To supervise the lift lines and assist in mazes. Every effort is made to provide our guests and staff with organized, fair and efficient access to lifts.
  • Works closely with the Lift Operations department team members and supervisors.
  • Works closely with the Mountain Host department team members and supervisors.
  • Entertain guests on the mountain
  • To submit feedback to Mountain Hosts and Supervisors on a daily basis.
  • To perform other duties as required (including Mountain Host duties).

 

Qualifications:

  • Demonstrate our core values: Safety First, Striving to be the best, and showing that we care
  • Must have extensive knowledge of all the runs on Whistler and Blackcomb Mountains
  • Intermediate Skier or Snowboarder
  • Well groomed
  • Guest Service experience
  • Extensive knowledge of the Whistler Area
  • Ability to remain calm under pressure

 

Reports to:     Mountain Host Supervisor / Lift Operations Supervisor           

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Opportunities with Whistler Blackcomb! (www.vailresortscareers.com/whistlerblackcomb)

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