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Leisure Sales Coordinator - $22 per hour

Date:  Jul 23, 2022
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 

 

Join us to create your Experience of a Lifetime!

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

 

 

Job Specifications:

  • Outlet: The Hythe
  • Starting Wage: $22 per hour
  • Effective October 2022 minimum wage will be increased to $20 per hour.
  • Shift & Schedule Availability: Full Time

 

The VIP Travel Coordinator will play a vital role in the positioning of the The Hythe as a new luxury resort in Vail, Colorado, and requires a minimum of 2 years reservations or sales experience, preferably in the hotel industry. This position is based on property.

The VIP Travel Coordinator works with the Regional Director of Leisure Sales, Revenue/Reservations Community and the Operations teams to grow leisure revenue while aligning with the strategic direction and tactical implementation of the leisure sales operation.

As the primary reservations contact for our valued travel partners and their VIP guests, this role requires exemplary service and relationship building skills, as well as the ability to multi-task administrative responsibilities in a fast-paced environment.

 

ESSENTIAL JOB RESPONSIBILITIES:

  • Facilitate all reservations inquiries from travel partners and book reservations while upselling premium inventory, promoting on-property ancillary spend and providing an elevated level of customer service to the travel partner and when needed, the guest directly. Expert on all travel programs and offerings.
  • Build relationships with the resort’s preferred partners and act as a liaison between the partner, DOLS and on-property departments as needed.
  • Ability to plan and perform site inspections, while customizing presentation of the resort to the partner’s travel program, needs and wants and perform appropriate tracking of information uncovered during the tour as well as any follow up requested.
  • Utilize MRDW reporting system to track and monitor production for designated leisure travel partner segments, upcoming and consumed.
  • Create and maintain SOPs, training documents and implement systems for internal and external distribution of travel partner pricing, promotional offerings, inventory details and renovation updates.
  • Maintain accurate pricing and promotions through 3rd party extranets, channel managers and the GDS for wholesale and travel agent programs.
  • Assist with creating and executing of VIP Programming which may include VIP amenities, airport transfers, dining, spa and golf reservations and other activities. Act as the luxury concierge desk assisting travel agents & their guests during pre-arrival, check-in and throughout the length of stay.
  • Coordinate activities, information, meetings, sales missions, travel itineraries and conferences for self and DOLS as requested.
  • Prepare and administer proposals, agreements, contracts and all work related to project proposal/contract administration.
  • Organize and update travel agent and VIP databases on a regular basis.

 

JOB REQUIREMENTS: 

  • 2 year undergraduate degree in relevant field (Hospitality, Sales and Marketing, Business, Communications)
  • 2+ years experience in one of the following:  Sales and/or Marketing position, travel industry, hospitality, or event coordination
  • Above average proficiency with Microsoft Office
  • Ability to read and comprehend complex correspondence.  Ability to effectively present detailed information both verbally and in written form to employees, managers, executives and guests.
  • Valid US Driver’s License
  • Excellent communication skills

 

The budgeted range starts at $22.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 433807


Nearest Major Market: Denver