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Product Sales & Services - Greeter & Ticket Scanner - Part Time - Summer Seasonal - Vail, CO

Date: Apr 1, 2019

Location: Vail, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




The Greeter/Scanner, as a part of the Sales & Services department, is responsible for (including but not limited to) creating a warm and welcoming first impression to our guests by greeting them in our various ticket, pass, and activity sales locations and scanning all lift access and activity passes at our Gondolas. The position requires providing information, directions, and product knowledge while offering expert advice regarding town and resort services and sharing regional highlights. Follow company/department policies & procedures while interacting with a high volume of guests and effectively managing the queue (line).  The Greeter must pay attention to detail of the operation while being an independent problem solver, ensuring each guest’s needs are met appropriately. Part time and full time positions available.

This position can be located at any of our Ticket, Gondolas, or activity sales locations.  Locations primarily sell scenic ride/bike haul tickets, activity passes, and season passes. The greeter will also assist with guest service and general information about Vail. Candidates should have the ability to retain a significant amount of information and be able to stand outside in high alpine weather conditions.



  • High School diploma or equivalent
  • Proficient in English language
  • Previous work experience in Guest Services
  • Comfortable working in fast pace work environment.
  • Comfortable working outside for extended period of time.
  • Comfortable standing for long periods of time.
  • Willing to commit to a work schedule which includes working weekends and holidays.
  • Lead team efforts in capturing/tracking line wait data in location and utilize to improve location's GX scores.
  • Willing to make seasonal commitment through the end of the season
  • In person interview preferred.


Benefits include:

  • Free Bike Haul season pass for employees and dependents
  • Discount activities passes for friends and family
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf in the summer
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan

Excellent training and professional development

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 165405

Nearest Major Market: Denver

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