Share this Job

Loss Prevention Supervisor - The Hythe Vail

Date:  Apr 30, 2022

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Essential Job Responsibilities include but are not limited to:

  • Detect potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable manner.
  • Supervise Loss Prevention associates.
  • Knowledgeable on incoming & outgoing guest & associate shipments.
  • Assist other hotel departments as requested.
  • Maintain accurate records while performing daily duties including camera monitoring, shift activity, guest and employee incidents, tracking and moving all shipping and receiving for the hotel, able to keep information confidential.
  • Resolve difficult guest situations in a professional and hospitable manner.
  • Responsible for thorough incident reporting of all hotel related incidents.
  • Respond to emergencies.
  • Manage hotel lost & found and related inquiries made by guests.
  • Communicate with management and colleagues in an effective and professional manner.
  • Maintain a calm and professional demeanor during difficult situations.
  • Complete any and all tasks assigned by Loss Prevention Manager in a timely manner to the expected level.


  • Must be able to read, write, speak, understand and comprehend English fluently. –required
  • Must have a high school diploma or equivalent. –required
  • Must have at least 1 year of Loss Prevention/ Public Safety experience. –required
  • Must be proficient with computers, specifically, Microsoft Office. –required.
  • Must have a valid US driver's license. –required
  • Must complete a satisfactory Motor Vehicle Record check before employment. –required
  • Must have or be able to obtain a CPR, First Aid and AED certification within 30 days of hire. –required
  • Must maintain a positive and optimistic attitude at all times. –required
  • Must be able to work all shifts with minimal supervision. –required
  • Must be able to communicate in an effective and professional manner. –required
  • Must be able to remain calm in difficult situations. –required
  • Must be able to learn quickly to work in various situations. –required
  • Must be able to bend, crawl, climb, lift, kneel and crouch. –required
  • Must be able to lift up to 75 lbs. –required
  • Must be able to work in all weather conditions. –required
  • Must be able to work weekends, evenings and holidays. –required
  • Must be able to make a year-round commitment. –required
  • Ability to communicate in Spanish is helpful. –preferred
  • Resumes. –required
  • In-person interviews. –preferred
  • Schedule is 5 days a week, often weekends and holidays, with shifts that include 7am-3pm and 3pm-11pm.


The budgeted range starts at 20.00 - 25.00.  Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 

One Job – Double the Benefits.  Working for the Marriott at Vail gives you access to the phenomenal mountain town that is Vail, CO and all the perks that come with being a Vail Resorts Employee (Free Ski Pass, discounted lodging at all Vail properties, discounts on retail items and FB locations). Not only that, but take advantage of the Marriott team member benefits (discounted room rates at all Marriott’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 308287

Nearest Major Market: Denver