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Front Desk Team Lead - The Arrabelle - Winter Seasonal


Vail, CO, US

Company:  Vail Mountain
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Responsibilities Include (but are not limited to):

  • Front Desk Responsibilities including answering phones, all radio communication with club and hotel staff, concierge service, housekeeping and F&B upkeep of the club
  • Oversee the Ski valet department and responsible for all inventory, tracking and stickering of all member skis.
  • Complete member inquiries, appointments and spa bookings on a daily basis
  • Manage and understand all Club legal documents.
  • Complete Sales Tours and potential member inquiries. 
  • Organize implement and run club functions and activities both summer and winter.
  • Member name and face recognition
  • Coordinate event management of all member events.
  • Execute all weekly, monthly and annual events including billing. 
  • Complete weekly newsletter.
  • Execute Jonas Club House on line events and calendar.
  • Maintain and update Club Website.
  • Maintain Confidentiality of all members.
  • Complete retail, food and beverage, and ski inventories daily and monthly.
  • Able to perform and multi task in a high paced and stressful environment.
  • Implement Safety Leadership program.
  • RPOS use on a daily basis
  • Locker room program including all set up, programming and name plates



  • Bachelor Degree - required.
  • Previous Management Experience - required
  • Previous Club and Food and Beverage Experience - required.
  •  Tips, Serv Safe, CPR and 1st Aid Certifications - required.
  • Computer knowledge including Word, Excel, and programs including Emma, Peoplesoft, Jonas, Club house on line, RPOS, Outlook, Coupa - preferred.
  • Extensive Ski/Snowboard equipment knowledge - required.
  • Ability to lift up to 50 pounds - required.
    Work schedule includes all holidays and weekends, early mornings and some nights. 6 day work weeks depending on season and 12 hour days over holiday periods.


Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 237996

Nearest Major Market: Denver