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Front Desk Agent - $18 per hour

Date:  Jun 15, 2022
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com
 

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19

 

Job Specifications: 

  • Outlet: The Hythe
  • Starting Wage: $18 per Hour
  • Effective October 2022 minimum wage will be increased to $20/hour
  • Shift & Schedule Availability: Full Time
  • Skill Level: Entry

 

Join our team at the The Hythe, Luxury Collection Mountain Resort as a Front Desk Agent. Now seeking experienced front desk agent's and hospitality team members to join our motivated and fast paced team. This position has a robust compensation plan comprised of a base wage and the opportunity to earn unlimited commissions.

 

Responsible for including but not limited to:

  • Performs the full range of front desk responsibilities for hotels, condominiums, and rental homes.
  • Welcoming guests and/or homeowners to facility
  • Utilize sales techniques to generate incremental revenue through the front desk. All incremental revenue generates additional compensation for the FD agent.
  • Registering and assigning accommodations
  • Obtaining payments
  • Issuing card/room key and escort instructions to bell staff 
  • May provide information on amenities, services, and directions to guests; responds to questions.
  • Maintains records of room availability and guest accounts.
  • Checks departing guests out and closes out account.
  • May coordinate receipt and delivery of messages for guests.

 

Job Requirements:

  • high school diploma required; college degree preferred, specifically hospitality degrees
  • previous customer service experience preferred, specifically hotel and Marriott experience
  • Understanding and use of Word, Excel, Outlook required. Knowledge of hotel systems preferred
  • Ability to read and comprehend complex correspondence in English required. Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization.

 
Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf in the summer
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

 

The budgeted range starts at $18.00 - $20.00.  Actual pay will be adjusted based on experience.
 

Job Benefits:  

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 430749


Nearest Major Market: Denver