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Front Desk Agent - Summer Seasonal

Date:  Aug 5, 2022

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Summer Seasonal 2022

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.



Job Specifications: 

  • Outlet: The Arrabelle Club
  • Starting Wage: $17 per Hour
  • Shift & Schedule Availability: Full Time and Part Time
  • Skill Level: Intermediate


Responsibilities Include (but are not limited to):

  • Front Desk Responsibilities including answering phones, all radio communication with club and hotel staff, concierge service, housekeeping and F&B upkeep of the club
  • Oversee the Ski valet department and responsible for all inventory, tracking and stickering of all member skis.
  • Complete member inquiries, appointments and spa bookings on a daily basis
  • Manage and understand all Club legal documents.
  • Complete Sales Tours and potential member inquiries. 
  • Organize implement and run club functions and activities both summer and winter.
  • Member name and face recognition
  • Coordinate event management of all member events.
  • Execute all weekly, monthly and annual events including billing. 
  • Complete weekly newsletter.
  • Execute Jonas Club House on line events and calendar.
  • Maintain and update Club Website.
  • Maintain Confidentiality of all members.
  • Complete retail, food and beverage, and ski inventories daily and monthly.
  • Able to perform and multi task in a high paced and stressful environment.
  • Implement Safety Leadership program.
  • RPOS use on a daily basis
  • Locker room program including all set up, programming and name plates
  • Other duties as assigned



  • Bachelor Degree - required.
  • Previous Management Experience - required
  • Previous Club and Food and Beverage Experience - required.
  •  Tips, Serv Safe, CPR and 1st Aid Certifications - required.
  • Computer knowledge including Word, Excel, and programs including Emma, Peoplesoft, Jonas, Club house on line, RPOS, Outlook, Coupa - preferred.
  • Extensive Ski/Snowboard equipment knowledge - required.
  • Ability to lift up to 50 pounds - required.


Work schedule includes all holidays and weekends, early mornings and some nights. 6 day work weeks depending on season and 12 hour days over holiday periods.


The budgeted range starts at $17.00.  Actual pay will be adjusted based on experience.

Job Benefits:  

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 448250

Nearest Major Market: Denver