Share this Job

Senior Manager, Mountain Dining Division, Mt Sunapee and Crotched Mountain

Date:  Jul 17, 2021

Newbury, NH, US

Company:  Mount Sunapee Resort
Shift Type:  Year Round

We can't help but smile when someone says "Sun Bowl." We can show you why. We came for the winter but stayed for the summer. We came for the summer but stayed for the winter. Some days we ski through lunch. Some days, lunch lasts all day. We love rosy cheeks, hot chocolate, chili, and beer. We laugh a little louder.We love to ski when the sun shines. We love to ski when it doesn't. The last run of the year is as sweet as the first. We are Family. We are Fun. We are Sunapee. www.vailresortscareers.com


Job Summary:

The Senior Manager will lead the Mountain Dining Division for Mount Sunapee and Crotched Mountain.

The ideal candidate will have a senior level of operations management experience over multiple food and beverage units as well as a strong ability to develop relationships with key business partners and other functional groups. We also desire candidates who are able to bring the resort brand vision to life through culinary activation and guest experience. Most meaningfully, we are looking for an individual who will be strategic and passionate about solutions with strong leadership and extensive food & beverage expertise encompassing multi-unit high volume operations.

This position will sit as part of the Company’s Enterprise-Wide Mountain Dining Leadership Team driving innovation, quality, and profitability in our restaurant operations, and will sit as a member of the Resort Senior Leadership Teams working to drive an overall high quality resort experience.


Job Responsibilities:

  • Responsible for overall operations in the Mountain Dining division and maintaining a high standard of quality and service to maximize the guest experience and support the resort brand.
  • Responsible for compiling capital project needs for operations, executing menu concepts and service guidelines, and ensuring operations are maintaining a high level of guest and employee service.
  • Works as a member of each resort's Senior Leadership Team to drive a high quality resort experience.
  • Builds and develops a hardworking management team that is aligned with resort goals and culture and can deliver to established operational standards.
  • Works with the Management Team to develop a strong, engaged team.
  • Ensures that operations are implementing sanitation and safety practices, aligning with labor laws and company policies, and submitting monthly inventory reports.
  • Responsible for financial results in all outlets, boosting revenue, leading COS, labor, and expense to achieve overall contribution targets.
  • Responsible for department strategy with revenue generation, branding of outlets, and future capital projects.
  • Responsible for implementation and execution of Vail Resorts F&B SOP’s and standard methodologies.
  • Follows company compliance requirements. Is responsible for the compliance of state liquor laws and all health regulations.
  • Ensures the Mountain Dining department is owning the charge in regard to recycling efforts and environmental initiatives.
  • Responsible for day to day maintenance of Mountain Dining facilities to meet standards for safety, cleanliness and overall appearance, inside and out (including restrooms, snow removal, and exterior signage).
  • Responsible to partner with HR and finance on recruiting and hiring/workforce planning to reach desired staffing levels in order to achieve revenue and service goals.


Job Requirements:


  • High School Diploma or equivalent
  • Experience in multi-unit, high volume, full service, fast casual, and quick service operations.
  • Strong track record of leadership growth and team development.
  • Strong learning agility; enjoys and excels in environments where he/she must seek and tackle new and increasingly sophisticated strategic business challenges.
  • The ability to provide successful innovation and leadership throughout organizational change scenarios.
  • High level of emotional intelligence and self-awareness.
  • Strong business and financial acumen.
  • Ability to partner with colleagues and operate at a senior level.
  • Strong Microsoft Word, Excel, Outlook experience.


  • Bachelor's Degree or equivalent.
  • Minimum 5 years of F&B management experience.
  • ServSafe and TIPS Certifications (will be required prior to start of job).
  • EpicEmployee, Avero & Infogenesis experience.
  • Hotel, Restaurant, & Resort experience.
  • Ability to ski or ride intermediate terrain


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 322867

Nearest Major Market: Concord
Nearest Secondary Market: Manchester