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Vacation Week Help - Rental Technician - Mt. Sunapee - Winter Seasonal - Full Time - Part Time

Date: Feb 12, 2019

Location: Newbury, NH, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Summary of Job: Rental Technicians are responsible for accurately and efficiently fitting and adjusting rental equipment for Mount Sunapee guests. Employees are responsible for delivering outstanding guest service while maintaining a safe and productive work environment.

This is a seasonal position running from approximately November to April.


Essential Job Responsibilities:

  • Execute daily operations by opening and/or closing rental outlets.
  • Fit boots, skis, snowboards, helmets and/or poles to each guest. 
  • Answer any resort-specific questions from guests so they are well-equipped for a fun and safe day of snow sports.
  • Remain current on new industry products and trends while demonstrating knowledge of products.
  • Demonstrate the ability to communicate professionally to coworkers and guests.
  • Remove snow, as needed.
  • Adhere to all policies, rules, and regulations of Vail Resorts and Mount Sunapee.
  • Create and maintain a productive and safe work environment, including the completion of all company mandated safety-related training and assessments.
  • Ensure all rental locations are clean, have updated materials, and present a professional appearance to our guests, staff, and purveyors.
  • Assist other departments, as needed.
  • Adhere to and role model the company’s mission, vision, and values.
  • Other duties as assigned.


Job Requirements:

  • Must be at least 18 years old – Required.
  • Professionalism and strong guest service skills, attention to detail and timeliness.
  • Flexible schedule required during peak times throughout the season.  Must be willing to work holidays and weekends – Required.
  • Basic computer skills with ability to learn the system.
  • High level of interpersonal skills to ensure: teamwork, high level guest contact, and commitment to guest service.
  • Must demonstrate ability to receive and give direction and act upon it.
  • Willing to become certified by ski binding manufacturers.

We can't help but smile when someone says "Sun Bowl." We can show you why. We came for the winter but stayed for the summer. We came for the summer but stayed for the winter. Some days we ski through lunch. Some days, lunch lasts all day. We love rosy cheeks, hot chocolate, chili, and beer. We laugh a little louder.We love to ski when the sun shines. We love to ski when it doesn't. The last run of the year is as sweet as the first. We are Family. We are Fun. We are Sunapee.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 160273

Nearest Major Market: Concord
Nearest Secondary Market: Manchester