Vacation Week Help - Rental Shop Bootfitter - Mt. Sunapee - Winter Seasonal - Part Time - NH

Summary of Job: Rental Boot Fitters are responsible for accurately and efficiently fitting and adjusting rental boots for Mount Sunapee guests. Employees are responsible for delivering outstanding guest service while maintaining a safe and productive work environment.

This is a seasonal position running from approximately November to April.

Essential Job Responsibilities:

• Execute daily operations by opening and/or closing rental outlets.
• Fit boots, helmets and/or poles to each guest. 
• Answer any resort-specific questions from guests so they are well-equipped for a fun and safe day of snow sports.
• Remain current on new industry products and trends while demonstrating knowledge of products.
• Demonstrate the ability to communicate professionally to coworkers and guests.
• Remove snow, as needed.
• Adhere to all policies, rules, and regulations of Vail Resorts and Mount Sunapee.
• Create and maintain a productive and safe work environment, including the completion of all company mandated safety-related training and assessments.
• Ensure all rental locations are clean, have updated materials, and present a professional appearance to our guests, staff, and purveyors.
• Assist other departments, as needed.
• Adhere to and role model the company’s mission, vision, and values.
• Other duties as assigned.

Job Requirements:

• Must be at least 16 years old – Required.
• Professionalism and strong guest service skills, attention to detail and timeliness.
• Flexible schedule required during peak times throughout the season.  Must be willing to work holidays and weekends – Required.
• High level of interpersonal skills to ensure: teamwork, high level guest contact, and commitment to guest service.
• Must demonstrate ability to receive and give direction and act upon it.