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Lead: Front of House - Cashier - Mt. Sunapee - Winter Seasonal - NH

Date: Nov 30, 2018

Location: Newbury, NH, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Mt. Sunapee Resort Mountain Dining department is currently seeking experienced F&B Managers and Supervisors for our winter season. The Manager will be responsible for managing, coaching, and directing staff. This individual will be expected to operate one of our seasonal FB outlets as if it were their own; managing  scheduling, inventory, upholding standards, driving improvements, and leading toward a common goal of providing top notch service. The Supervisor will be responsible for supervising, coaching, and directing staff under the guidance of the F&B Manager. This individual will be expected to participate in inventory, upholding standards, driving improvements, and leading toward a common goal of providing top notch servivce.

 

Manager Qualifications

  • The ideal candidate will have 3 years prior restaurant or café experience
  • 2+ years of guest service experience, strong organizational skills, and a positive customer service attitude with excellent interpersonal and communication skills.
  • The ability to work a flexible schedule, weekends and holidays are a must.
  • High volume cash handling and POS experience.
  • Must meet the VT state’s minimum serving age for alcoholic beverages valid NH DLC certification required or obtained prior to commencement of first shift.

 

Manager Responsibilities include (but are not limited to):

  • Daily management of outlet operations.
  • Daily hands-on involvement in overall FB operation.
  • Assisting cashiers, café attendants and culinary staff in all aspects of their duties
  • Ensure efficient, timely and friendly service to customers and staff.
  • Focus on guest service and handle issues or complaints to bring them to successful resolution, or refer to appropriate sources.
  • Educate staff as to the services available to guests, and demonstrate by example, the importance of guest comfort and satisfaction.
  • Maintain the highest quality of food, beverage and service.
  • Direct the activities of all assigned personnel and coordinate departmental responsibilities.
  • Observe all personnel at the beginning of the work shift for compliance with appearance and uniform standards.
  • Training and development of all staff.

 

Supervisor Qualifications

  • 2 year’s restaurant or café experience and 1+ years of guest service experience.
  • College degree preferred.
  • ​High volume cash handling and POS experience.
  • Must meet the VT state’s minimum serving age for alcoholic beverages valid NH DLC certification required or obtained prior to commencement of first shift.

 

Supervisor Responsibilities include (but are not limited to):

  • Daily supervision of outlet operations.
  • Daily hands-on involvement in overall FB operation.
  • Assisting cashiers and café attendants in all aspects of their duties
  • Ensure efficient, timely and friendly service to customers and staff.
  • Focus on guest service and handle issues or complaints to bring them to successful resolution, or refer to appropriate sources.
  • Demonstrate by example, the importance of guest comfort and satisfaction.
  • Maintain the highest quality of food, beverage and service, in conjunction with the F&B Manager and culinary team.
  • Supervise the activities of all assigned personnel and coordinate departmental responsibilities.
  • Observe all personnel at the beginning of the work shift for compliance with appearance and uniform standards.
  • Assist in the training and development all staff, at the direction of the Cafe Manager.

 

These positions are seasonal full time that start in mid-November 2018 and wrap mid-April 2019. However, for the successful candidate this position has the potential to continue into subsequent seasons.  We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Come join our team and enjoy incredible resort discounts and recreational perks!

We can't help but smile when someone says "Sun Bowl." We can show you why. We came for the winter but stayed for the summer. We came for the summer but stayed for the winter. Some days we ski through lunch. Some days, lunch lasts all day. We love rosy cheeks, hot chocolate, chili, and beer. We laugh a little louder.We love to ski when the sun shines. We love to ski when it doesn't. The last run of the year is as sweet as the first. We are Family. We are Fun. We are Sunapee. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 161412


Nearest Major Market: Concord
Nearest Secondary Market: Manchester