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Title:  Senior Employee Experience Specialist

Date: 
Location: 

Stowe, VT, US

Company:  Stowe Mountain Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Classification: Year Round

Job Type: Full Time

Location: Stowe

 

Summary of Job:

The mission of Vail Resorts is to create an Experience of a Lifetime for our employees, so that they can create an Experience of a Lifetime for our guests.  As the Senior Specialist of Employee Experience (EEX), you’ll be a culture curator, bringing out the best in our employees and managers by developing and executing programs that continuously elevate the employee experience. To start, you’ll analyze the employees’ journey throughout their employment lifecycle, then identify opportunities and best practices, while also finding insights into what our employees are experiencing using engagement survey data and other tools, real time conversations with employees, and insights gathered from managers.  Then, you’ll bring new ideas and solutions for experience improvements utilizing data and KPIs to help inform and influence the business.  This position requires strong project management, managing local resources to execute event planning, and coordinating communication and support enterprise-wide programs (e.g. wellness, ramp-up etc.). Lastly, you’ll support other HR functions (benefits, talent acquisition, talent development, employee relations, etc) in designing new programs and building templates to drive improved experiences. 

 

Job Responsibilities:

  • Lead EEX across a group of resorts – partnering with key stakeholders to bring enterprise-wide programs to life locally, and informing new and optimized opportunities
  • Plan and execute engagement events in alignment with employee value proposition strategies and established programs - (engagement programs, appreciation programs etc.).
  • Optimize and ensure successful execution of on-boarding and off-boarding employee activities.
  • Identify enterprise wide opportunities for best practice within the EEX network.
  • Collect, analyze, and apply data to create insights that inform aspects of the HRBP’s integrated HR business plan.
  • Manage budgets, vendors, and planning for events and appreciation programs with supporting key performance indicators and measurements.
  • Other duties may be assigned.

 

Job Requirements:

Required:

  • High school diploma or equivalent
  • 2-4 years experience in HR, customer service, or marketing.
  • Technical knowledge of core HR processes and tools.
  • Ability to manage in a fast-paced environment with a positive attitude  
  • Strong written and verbal communication skills, with the ability to influence and inform cross-functional teams, business and vendor partners.
  • Strong organization, problem solving, planning
  • Ability to develop creative and compliant solution
  • Project management experience managing complex projects.
  • Experience influencing and/or coaching managers.
  • Experience managing multiple projects on time and on budget.
  • Ability to build relationships, connect with, and manage multiple stakeholders across various resorts.
  • Working knowledge of Microsoft Office (Excel, PowerPoint, Word) and HR/talent/people systems.

Preferred: 

  • College degree preferred.

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town.  Come join the Stowe Mountain team where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 188009


Nearest Major Market: Vermont