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Sales Associates : Ski & Ride - Winter Seasonal - Stowe Resort

Date: Dec 3, 2018

Location: Stowe, VT, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Stowe's Skier Services is looking for energetic and enthusiastic people to join our sales team for the winter season. Ski & Ride Sales Associates combine sales and customer service to create great guest experiences by assisting guests with their adventures at Stowe - specifically in Ski & Ride School, Tickets, and Children’s Programs.  Duties include greet and assist guests professionally, knowledgeably and enthusiastically; respond to guest communications in a reliable courteous manner and resolve problems if possible and explain various product options and ensure that guests are reserved for their most favorable mountain recreation experience. 

 

Job Specific Duties include (but are not limited to)

  • Greet and assist guests professionally, knowledgeably and enthusiastically. 
  • Respond to guest communications in a reliable courteous manner and resolve problems if possible. 
  • Refer unanswered questions and unresolved problems to the appropriate person.
  • Explain various product options and ensure that guests are reserved for their most favorable mountain recreation experience.
  • Efficiently and courteously respond to requests from guests and fellow staff members.
  • Act as sales representative for the Resort, seeking to maximize revenue opportunities.
  • Maintain accurate knowledge of Resort products, procedures, rates, and resort calendar.
  • Represent and promote the Resort to clients and the public in a positive and professional manner in all verbal and written communication both on and off the job. 
  • Set a positive example by communicating to the public and peers the positive side of company activities.

 

Qualifications:

  • High School education
  • Minimum 1 years’ experience in ski & snowboard school reservations, ticket sales, or
  • customer service required
  • Ability to work closely with people and be able to handle guest and staff issues in an
  • effective, equitable and friendly manner
  • Must be able to remain calm and decisive in high stress conditions
  • Ability to compile and analyze data and then use results as an influence on decisions
  • Detail oriented with sound math and clerical skills
  • Should have good knowledge of skiing, lifts, trails and Stowe and surrounding areas.

 

Full time and part time positions are available starting mid-October through until mid-April 2019. We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. We offer great recreational benefits and resort discounts!

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town.  Come join the Stowe Mountain team where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 163015


Nearest Major Market: Vermont