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Ski School Support

Date:  Sep 22, 2022

Leavenworth, WA, US

Company:  Stevens Pass Mountain Resort
Shift Type:  Winter Seasonal 2022/2023


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 




Job Summary

Ski School Operational Support Staff members provide assistance indoors and outdoors for the successful daily operation of our Ski and Snowboard School programs.  Customer service and organization are the keys to this fun opportunity.  Specific duties are dynamic from day-to-day depending on the needs of the ski school and the business levels.


Job Responsibilities

  • Provide enthusiastic, professional guest service and assist in directing guests to their desired destination
  • Daily set up and tear down of outdoor teaching areas with an emphasis on attention to detail to present an area that is sharp, professional in appearance, and consistently set up to optimally utilize teaching terrain and teaching tools within the area.
  • Assist customers and instructors with the morning check-in process
  • Have an understanding or willingness to learn our rental shop processes, including how relevant paperwork is filled out and recorded, how equipment is checked in and out, how to fit and size guests for ski and snowboard equipment, repair and maintenance of rental fleet, and current with appropriate DIN Certification.
  • Support instructors in the learning area by assisting with restroom breaks, loading and unloading conveyor lifts, and actively engaging with children who may need additional attention
  • Assist with ticket and lesson sales, rental sales, and general ability to work and assist guest in purchasing our products
  • Assist in fulfilling products for the next day arrivals
  • Ability to assist lift operations in running SSBS oriented conveyors and magic carpets
  • Assistance with daily lunch process including, table set up, serving, clean up, assisting with F&B operations such as bussing tables, and safety oriented procedures
  • Daily set up and tear down of indoor facilities with an emphasis on attention to detail to present an area that is clean, safe, orderly, welcoming, and conducive to operating efficiently
  • Work with other departments which support ski school to provide a streamlined guest experience.
  • Understanding of and compliance with relevant food handling safety code
  • Understanding of and compliance with relevant health code for facility cleanliness including common areas, equipment, etc.


Job Requirements

  • Able to withstand some exposure to cold and inclement weather
  • Able to stand for extended periods of time
  • Physical strength and ability to respond appropriately to emergency or unplanned situations


Job Qualifications:

  • Desire to work with, and relate to children, guests and peers 
  • Ability to work in a dynamic, fast paced, guest service driven environment
  • Ability to remain calm under stress and pressure
  • Ability to communicate and work with assigned ages and staff
  • Ability to take initiative, multi-task, and be highly organized
  • Provide a good role model, demonstrate integrity, and adaptability
  • Must be available to work most holidays and weekends




The budgeted range starts at $20.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 476993

Nearest Major Market: Seattle