Rooms Operations Administrator - Grand Summit Hotel - Flexible Schedule - $19 per hour

Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer. www.vailresortscareers.com
 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19 unless eligible for an accommodation under applicable law.

The Rooms Operations Administrator is responsible for the coordination of day-to-day events, schedules, phone-calls, and reports within the Grand Summit Hotel's Rooms Department.  Work an amazing flexible schedule with a 4 day workweek option.  Join our team today and enjoy perks such as Medical, Dental, Vision, and 401-k, a Free Epic Pass for yourself and your dependents, free leadership classes, career development, restaurant, lodging, and retail discounts, and so much more!

Responsibilities Include, but are not limited to:

•  Provide excellent guest service
• Answer the operations phone lines and communicate between all hotel and HOA (Homeowner Association) divisions
• Be responsive on all radio channels, including HOA (Homeowner Association) radio
• Monitoring that arrivals are done in time, and daily housekeeping services are executed
• Interacting with all teams in Alice, and ensuring tickets are closed in a timely manner
• Send all pre-arrival communication and validate rates
• Take guest payments, post charges, conduct basic refunds, and check out guests via phone
• Ability to think quickly and come up with solution based resolutions
• Managing lost and found items and all inquiries
• Ability to quickly learn about the Grand Summit, and all local activities offered
• Perform other duties as assigned.

Qualifications:

•  High school education desirable.
• Basic knowledge and skills in routine housekeeping work desirable.
• Administrative experience and organizational skills desirable.
• Ability to perform all related duties.

  Benefits Include:

•  Free Ski passes for employees and dependents
• Discount lift tickets for friends and family
• Free ski lessons
• Discounted lodging, food, gear and mountain shuttles
• Discounted bike haul & golf
• Medical, Dental, and Vision plans (full-time positions)
• 401(k) Retirement Plan
• Excellent training and professional development

Job Benefits:  

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
• 401(k) Retirement Plan  
• Employee Assistance Program 
• Excellent training and professional development 
• Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
• Free ski passes for dependents 
• Critical Illness and Accident plans 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 445247